The University of Kansas Hospital-posted 3 months ago
Full-time • Entry Level
Shawnee Mission, KS
Hospitals

Responsible for implementation and support of applications. Works closely with end users to troubleshoot and correct problems relating to applications and assists with conversions and implementations of software products. Uses operational knowledge to seek out, research and evaluate a variety of solutions to provide end users with high quality, efficient products. Maintains and supports specified installed application software products.

  • Demonstrates accountability in delivering assigned task. Reports project issues and accomplishments to project manager.
  • Delivers a work product that meets project requirements as defined by the scope and stays within departmental guidelines for application configuration/development.
  • Analyzes and documents current and future needs and workflows through interviews and gathering data regarding regulatory requirements, operational procedures and hospital/departmental policies.
  • Participates in the planning, development, implementation, maintenance, support and evaluation of clinical or business application systems as assigned.
  • Participates/Contributes/Takes instructions in team and project meetings. Works closely with team/department members.
  • Works effectively and efficiently as part of a team on assignments. Can work independently on some assignments.
  • Under direct supervision, designs, documents, builds and modifies the complex critical applications.
  • Under direct supervision, is able to research stakeholder request for optimizations using various tools including vendor application resources.
  • Develops and maintains knowledge of interface design and development between various distributed systems.
  • Certification or proficiency in assigned Epic application or demonstrated learning of other assigned application must be obtained within 6 months of employment.
  • Learns, develops, and maintains competency in the assigned application or technical area.
  • Develops a basic understanding of system logic concepts.
  • Develops competence in the area of mentoring new analysts. Demonstrates excellent customer service skills.
  • Participates and contributes in various team meetings.
  • Develops understanding of project management methodologies including planning, scope definition/documentation, timeline development, dependency consideration, staffing, project structure and statusing/issue management.
  • Contributes and participates in turnover documentation and presentations when projects are complete.
  • Develops understanding of testing concepts including different types of testing and their objectives.
  • Is responsible for maintenance of test scripts as workflows change based on software changes or user requirements.
  • Documents status and issues of testing and participates in troubleshooting and issue resolution.
  • Participates in testing planning by helping identify test scripts needed, patients needed, and resources to include.
  • Reviews future state workflow documentation with Trainer for curriculum development.
  • Validates training curriculum with Trainer. May also serve as proctor during training events.
  • Participates in communication development of optimizations by producing screen shots and explanations of new feature/function/workflow.
  • Responds to off duty call.
  • Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
  • Associates Degree
  • 4 years' experience in related field in lieu of an Associates degree
  • Certification or proficiency in assigned Epic application or demonstrated learning of other assigned application.
  • Bachelors Degree
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