Applications Analyst I

Mass General Brigham • Boston, MA

1d • Onsite

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary
Summary: Participates in the design, development, testing, implementation, and ongoing maintenance of new and existing software applications. Will also assist in training and supporting end users. Does this position require Patient Care? No

Requirements

• Bachelor's Degree Computer Science required or Bachelor's Degree Related Field of Study required
• Related IT experience, ideally in healthcare IT environment 0-1 year required
• Ability to document workflows and business processes.
• Strong interpersonal skills to effectively communicate with both technical and non-technical staff.
• Problem-solving skills.
• Able to use software such as FileMaker
• Knowledge of Microsoft Office 365 and other popular office productivity solutions.
• If you are utilizing Epic, you must be able to obtain the required certifications as outlined in the program requirements.

Responsibilities

• Assists with the documentation of business requirements and the translation of those requirements to functional specifications for the software application.
• Assists with the development and execution of testing plans and other software quality assurance tasks.
• Trains end users on the operation of software applications. Assists with the development of end-user documentation.
• Provides ongoing support for software applications by identifying and resolving issues, escalating them as needed for timely resolution.
• Provides high-quality, customer-focused services.
• Runs reports and performs other tasks associated with the ongoing operation of the software environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level