Application Training Engineer

Physical Electronics USA • Chanhassen, MN

7h

About The Position

PHI is seeking a dynamic and technically skilled Application Training Engineer to join our Analytical Laboratory team. This role is essential in delivering high-impact training to customers on our advanced surface analysis instrumentation, which include X-ray Photoelectron Spectroscopy (XPS), Auger Electron Spectroscopy (AES), and Secondary Ion Mass Spectrometry (SIMS). The application training engineer will play a key role in ensuring customer success and product adoption through hands-on training, technical documentation, and ongoing support.

Requirements

• PhD in Chemistry, Physics, or Materials Science or MS with 3+ years of experience.
• Hands-on experience and knowledge about material characterization techniques, such as XPS, AES, and/or SIMS.
• Strong presentation and communication skills with passion for teaching
• Ability to translate complex technical concepts into clear, user-friendly content.
• Willingness to travel extensively.
• Self-starter with strong organizational skills.
• Comfortable working independently and as part of a cross-functional team.

Responsibilities

• Deliver in-person and virtual application training to customers. Training sessions will take place either at PHI USA or customer sites.
• Customize training content and course agendas to meet the experience levels, instrument configurations, and applications of different audiences.
• Develop and maintain training materials, including manuals, video tutorials, quick start guides, and e-learning modules.
• Collaborate with product managers, scientists, R&D, engineering, and service teams to stay current on application features, software, and hardware updates.
• Travel to customer sites (50% of the time) across the U.S. and internationally.
• Collect feedback to continuously improve training effectiveness and delivery methods.

Benefits

• Employee appreciation and recognition, total employee wellness and shared celebration of company success are just a few of our top priorities.
• Employees enjoy paid holidays and vacation, as well as an unlimited PTO benefit to help balance work, life, and everything in between.
• Some of our most-loved benefits include department hosted lunches, employee-led wellness activities, on-site gym, employer contribution to H.S.A. and safe-harbor 401k contributions.
• Medical, dental and employer paid life insurance benefits are available.
• Student tuition reimbursement, ongoing education and training opportunities, and employer matched charitable contributions are also available to employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Ph.D. or professional degree