Application Systems Analyst OR Senior Applications Systems Analyst

Open To External And Internal Candidates•Williamsburg, VA

About The Position

The Application Systems Analyst / Senior Analyst (level based on experience and qualifications) supports and leads enterprise-level projects while advising leadership on technical strategy. This role designs, implements, and optimizes the Foundation’s business systems and serves as a key liaison between Colonial Williamsburg’s business units, stakeholders, and vendors. The Analyst/Senior Analyst provides advanced problem-solving, process review, and implementation support, including automation using scripting or development skills. Must reside in or be ready to relocate to Virginia

Requirements

Bachelor’s degree AND at least three (3) years of related professional experience; OR Associate degree AND at least five (5) years of related professional experience; OR High school diploma/equivalent AND at least seven (7) years of professional related experience.
Bachelor’s degree and at least six (6) years of related professional experience; OR Associate degree and at least eight (8) years of related professional experience; OR High school diploma/equivalent and at least ten (10) years of related professional experience.
Supporting, configuring, or maintaining business applications or enterprise systems.
Experience with cloud-based platforms (e.g., AWS, Azure, or comparable environments).
Experience with SQL, databases, system integration, and data analysis.
Experience with enterprise application architecture, system performance optimization, and scalability.
Experience with SDLC methodologies, including Agile/DevOps practices and enterprise testing standards.
Experience collaborating with internal stakeholders and external vendors on system related activities.

Nice To Haves

A bachelor’s or master’s degree specifically in Information Technology (IT).
Workday experience.
Experience with a customer relationship management (CRM) system such as Tessitura system or similar.

Responsibilities

Implement, maintain, and integrate applications supporting business objectives.
Partner with business units and vendors to resolve issues and convey application/infrastructure strategies and requirements.
Analyze system functionality, recommend solutions, and support process improvements.
Support test planning and user testing for system upgrades.
Provide technical assessments to inform lifecycle and budget planning.
Maintain strong knowledge of the supported business area and industry trends, providing recommendations for future releases and roadmap planning.
Identify and implement moderate system or process improvements using analysis and prior experience.
Provide guidance or training to peers and may review others’ work on smaller projects.
Manage large or complex projects with limited oversight, including delegating work and reviewing deliverables.
Influence stakeholders within and outside of IT regarding policies, procedures, and operational practices.
Provide advanced guidance, coaching, and training to colleagues.
Lead vendor management and major system implementations, using deep functional and industry knowledge to recommend and implement significant enhancements and initiatives.