APPLICATION SYSTEM ANALYST I

University of Maryland Medical Center Baltimore Washington • Columbia, MD

373d • $28 - $60

About The Position

The University of Maryland Medical System (UMMS) is seeking a candidate to perform routine analysis and design support services for assigned applications. The role involves day-to-day tracking and follow-up on routine issues and questions related to daily operations. The candidate will conduct applications analysis and impact analysis of new or different applications, processes, or changes under guidance. Additionally, the position requires providing routine application support and guidance to end users, participating in applications testing, and assisting with recommendations for various development and support initiatives. The candidate will also draft written documentation of various types, including application documentation, functional specifications, training manuals, and status reports. Furthermore, the role includes providing assistance in project work, designing for each application assigned under the control of the change management application and user development request, and preparing applications documentation for support staff as directed. Participation in in-service and various educational programs for professional development is also expected.

Requirements

• Bachelor's Degree in a health, science, or business field, or an equivalent level of professional experience required.
• Job function related IT Certification is preferred.
• One year experience in information applications, experience programming or applications analysis or equivalent, such as business analysis, is preferred.
• Experience as a provider, clinician or ancillary services individual with user experience in an applicable system may be substituted.
• Experience working in a customer service and problem solving environment is preferred.
• Demonstrated ability to analyze and problem solve; and assess customer needs and determine appropriate solutions.
• Demonstrates ability to identify when to escalate more complex issues.

Responsibilities

• Performs routine analysis and design support services for assigned applications.
• Responsible for day-to-day tracking and follow-up on routine issues and questions of daily operations.
• Performs applications analysis and impact analysis of new or different applications, processes or changes, under guidance.
• Provides routine application support and guidance to end users.
• Participates in applications testing and assists with making recommendations for various development and support initiatives.
• Drafts written documentation of various types; application documentation, functional specifications, training manuals, status reports, etc.
• Provides assistance in project work and assists in designing for each application assigned, under the control of the change management application and user development request.
• Prepares applications documentation for support staff, as directed.
• Attends and participates in in-service and various educational programs for professional development.

Benefits

• Pay Range: $28.97-$60.54
• Review the 2024-2025 UMMS Benefits Guide

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: Bachelor's degree