Eli Lilly-posted 3 months ago
$63,750 - $145,200/Yr
Full-time • Entry Level
Lebanon, IN
Chemical Manufacturing

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world. This is an opportunity you don't want to miss! Lilly is entering an exciting period of growth, and we are committed to delivering innovative medicines to patients around the world. Lilly is investing over $300 Million to create a new state-of-the-art manufacturing site for Gene Therapy, in Lebanon, Indiana. The brand-new facility will utilize the latest technology for Gene Therapy Manufacturing and Technology. This is an exciting once-in-a-lifetime opportunity to help build and operate a new site.

  • Provide leadership and oversight of the MES (Manufacturing Execution System).
  • Ensure the health and performance of applications by setting up state-of-the-art monitoring tools.
  • Create initiative-taking alerting systems, analyze incident data, and enhance defect observability.
  • Implement AI-driven operations to enhance system performance and reliability.
  • Conduct thorough performance testing and analyze performance metrics.
  • Develop robust scripts and automation tools, create self-healing mechanisms, and integrate new tools to enhance system resilience.
  • Utilize advanced analytics to predict and prevent potential issues before they impact application performance.
  • Collaborate with development, operations, and other teams to ensure smooth and efficient application operations.
  • Respond to incidents and manage them using ITIL processes.
  • Forecast resource needs, optimize system performance, and provide 24/7 coverage to ensure uninterrupted application operations.
  • Standardize best practices and scale them across all supported applications.
  • Regularly review and refine processes, tools, and systems to ensure they are up-to-date and optimized for performance and reliability.
  • Maintain clear and open communication channels with all stakeholders.
  • Provide guidance and training to junior team members.
  • Interface with third party vendors.
  • Recommend and prioritize automated solutions to address recurring issues.
  • Function as lead investigator for issues deemed to have a system root cause.
  • Define and track service metrics to assess services performance.
  • Coordinate the development, training, and exercise of disaster recovery/business continuity plans.
  • BS/BA in Computer Science, Information Technology or related technical field required.
  • Minimum of 5+ years of experience supporting GXP or critical systems.
  • Experience with Service Now and Software Lifecycle Management.
  • DevOps practices, monitoring tools (Splunk, AppDynamics, Datadog).
  • Scripting (Python), L1 & L2 support, incident management, ITIL, and documentation skills.
  • Basic understanding/experience supporting IT platforms and databases (Oracle, SQL, etc.), operating systems (Windows, etc.), and Cisco Infrastructure.
  • Basic understanding of CSV (Computer system Validation) & SDLC deliverables.
  • Experience with disaster recovery, business continuity planning, creating ServiceNow dashboards.
  • Good-to-have skills and certifications: ITIL Foundation certification, AWS or other Cloud Certification(s), SQL, Postman, MuleSoft, and networking concepts.
  • Strong understanding/experience supporting business critical applications such as MES (Manufacturing Execution Systems), LIMS (Laboratory Information Management Systems) and Industrial Automation Applications.
  • 401(k)
  • Pension
  • Vacation benefits
  • Medical, dental, vision and prescription drug benefits
  • Flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts)
  • Life insurance and death benefits
  • Certain time off and leave of absence benefits
  • Well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities)
  • Company bonus eligibility depending on performance
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