As an Application Support Engineer you are the front line between Dexterity's NPI and deployed physical AI applications and our customers' business-critical operations. Your mission is to keep production sites running smoothly, resolve complex software issues before they disrupt performance, and feed insights back to Engineering for continuous improvement. You'll dive deep into logs, Data driven results , and configuration states; craft work-arounds or scripted patches; and collaborate closely with the Technical Assistance Center (Tier 1), Product Support (hardware), and Engineering (Tier 3). This role is ideal for engineers who love debugging live systems, explaining technical details to non-experts, and shipping pragmatic fixes fast-all while laying the groundwork for a future move into Hardware or Software Engineering. This role requires a combination of field readiness, software debugging, data analysis, and direct collaboration with internal engineering and customer-facing teams.