Application Support Engineer (testing/measurement equipment manufacturing)

#twiceasnice RecruitingSunnyvale, CA
48d$80,000 - $120,000Onsite

About The Position

Our client, a test equipment manufacturer, is seeking an Application Support Engineer to join their team in Sunnyvale, CA. In this role, you will help manage technical sales and customer support for a portfolio of products while also contributing to content-driven marketing. You’ll assist with key accounts, answer technical inquiries, and create product demos. You’ll also help maintain the company’s website and develop technical documentation. This is a great opportunity to join an organization where you’ll gain exposure to a wide variety of advanced products and applications, work cross-functionally with R&D, and benefit from close mentorship in a small, innovative team. Their customer base spans government, academic institutions, and commercial sectors – offering both job security and technical diversity.

Requirements

  • Degree in engineering or physics required
  • 1+ years of applied technical experience required
  • Coursework or experience in analog and digital electronics required
  • Experience using lab testing equipment (oscilloscopes, analyzers, etc.) required
  • Willingness to travel occasionally for trade shows required

Responsibilities

  • Respond to customer technical questions via phone, email, and web
  • Support key accounts and follow up with post-sale communications
  • Represent the company at trade shows and run product demos
  • Maintain CRM records and sales reporting tools
  • Gather customer feedback to share with product development
  • Create technical content such as how-to guides and application notes
  • Help maintain company website and create digital ad materials
  • Collaborate with R&D on product messaging and roadmaps

Benefits

  • Medical
  • Dental
  • 401k
  • Holidays
  • PTO
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