Application Support Developer

BDO USA

2d•$90,000 - $100,000

About The Position

Job Summary: The Application Support Developer II is responsible for providing primary support for third party systems, internal custom systems and external websites, as well as assisting with the development of systems for the firm. Job Duties: Manages third party and custom applications systems Applies patches and security updates to the firm’s systems Administers and maintains the firm’s public internet and intranet sites Builds and maintains system documentation Escalate critical issues to management as appropriate Implements strategies resulting in timely resolutions Conducts Level II support for specified systems Collaborates across IT functions regarding implementing server lease replacements and application upgrades Acts as liaison for production support tickets for specified systems Develops custom applications and/or third party systems Oversees testing and development of non-routine fixes Serves as the primary systems support resource during non-business hours Other duties as required Supervisory Responsibilities: N/A Qualifications, Knowledge, Skills and Abilities: Education: High school diploma or GED, required Bachelors degree in Computer Science, Information Systems or equivalent field, preferred Experience: Two (2) or more years of experience with managing and supporting Enterprise Application Systems, OR two (2) or more years of experience with developing applications utilizing ASP.NET, VB.NET and /or C#, required One (1) or more years of experience developing SQL queries, required One (1) or more years of experience with developing integration package, stored procedures and database schemas utilized SQL Server, preferred Prior experience with servings as a technical support role, required Demonstrated experience supporting business applications, required Intermediate to advanced experience with software development methodologies, preferred License/Certifications: Certifications in Microsoft MCTS / MCITP / MCPD, preferred Software: Experience with Microsoft Exchange and Microsoft SQL Server, preferred Language: N/A Other Knowledge, Skills & Abilities: Strong oral and written communication skills Excellent interpersonal and customer relationship skills Capacity to work in a deadline-driven environment while handle multiple complex projects/tasks simultaneously with a focus on details Capable of successfully multi-task while working independently or within a group environment Ability to rely on extensive experience and judgment to plan and accomplish goals Capable of working well under pressure while dealing with unexpected problems in a professional manner Capacity to communicate and interact with all levels of employees and management Ability to interact and build relationships and consensus among people Intermediate knowledge and understanding of Firm software development concepts Immediate to advanced knowledge and the ability to apply advanced software development principles Ability to research and resolve problems, acquire and maintain knowledge of relevant software solutions and support firm policies and procedures Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate’s qualifications, experience, skills, and geography. National Range: $90,000 - $100,000 Maryland Range: $90,000 - $100,000 NYC/Long Island/Westchester Range: $90,000 - $100,000

Requirements

High school diploma or GED, required
Two (2) or more years of experience with managing and supporting Enterprise Application Systems, OR two (2) or more years of experience with developing applications utilizing ASP.NET, VB.NET and /or C#, required
One (1) or more years of experience developing SQL queries, required
Prior experience with servings as a technical support role, required
Demonstrated experience supporting business applications, required
Strong oral and written communication skills
Excellent interpersonal and customer relationship skills
Capacity to work in a deadline-driven environment while handle multiple complex projects/tasks simultaneously with a focus on details
Capable of successfully multi-task while working independently or within a group environment
Ability to rely on extensive experience and judgment to plan and accomplish goals
Capable of working well under pressure while dealing with unexpected problems in a professional manner
Capacity to communicate and interact with all levels of employees and management
Ability to interact and build relationships and consensus among people
Intermediate knowledge and understanding of Firm software development concepts
Immediate to advanced knowledge and the ability to apply advanced software development principles
Ability to research and resolve problems, acquire and maintain knowledge of relevant software solutions and support firm policies and procedures

Nice To Haves

Bachelors degree in Computer Science, Information Systems or equivalent field, preferred
One (1) or more years of experience with developing integration package, stored procedures and database schemas utilized SQL Server, preferred
Intermediate to advanced experience with software development methodologies, preferred
Certifications in Microsoft MCTS / MCITP / MCPD, preferred
Experience with Microsoft Exchange and Microsoft SQL Server, preferred

Responsibilities

Manages third party and custom applications systems
Applies patches and security updates to the firm’s systems
Administers and maintains the firm’s public internet and intranet sites
Builds and maintains system documentation
Escalate critical issues to management as appropriate
Implements strategies resulting in timely resolutions
Conducts Level II support for specified systems
Collaborates across IT functions regarding implementing server lease replacements and application upgrades
Acts as liaison for production support tickets for specified systems
Develops custom applications and/or third party systems
Oversees testing and development of non-routine fixes
Serves as the primary systems support resource during non-business hours
Other duties as required