VOYA Financial-posted 3 months ago
$133,516 - $133,516/Yr
Full-time • Mid Level
Minneapolis, MN
5,001-10,000 employees
Insurance Carriers and Related Activities

Together we fight for everyone's opportunity for a better financial future. We will do this together - with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone's access to opportunities. The status quo is not good enough; we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with - and those we acquire throughout our lives - are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision. Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage - Apply Now

  • Oversee the day-to-day operations of an application portfolio including application maintenance, stability, innovation, development, incident, change & problem management.
  • Monitor supplier procedures and client interaction to ensure compliance with Voya policy and SLAs.
  • Review performance results and determine when application maintenance support levels need to be changed.
  • Accountable for initiating supplier dispute and contractual change requests.
  • Seek to achieve the highest value service from vendors and evaluate vendor performance based on vendor metrics.
  • Review and validate service level report accuracy and escalate concerns/discrepancies.
  • Act as initial contact for suppliers participating in the end-to-end support process.
  • Ensure proper coordination of software application design, development, testing, quality assurance, configuration, installation, and support to ensure smooth, stable, and timely implementation of work requests and issue resolution.
  • Provide technical and application portfolio risk management consulting leadership to managers and the supplier.
  • Accountable for the technical delivery of work by the supplier for a defined portfolio.
  • Ensure delivery and planning of large application maintenance and currency efforts in partnership with the supplier and project management.
  • Coordinate with the supplier and the Application Development Project team to transition services and support to the application maintenance transition activities.
  • Partner with architects and shared services teams to ensure Voya standards, software development practices, and compliant designs are met.
  • Review support documentation for Operational IT governance and ensure it is up to standard.
  • Identify opportunities for new services, continuous improvement, and/or cost reduction and manage related change requests.
  • Requires a Bachelor's degree or foreign equivalent in Information Technology Management, Software Engineering, or a related field.
  • Five (5) years of experience as an IT Technical Lead, Software Developer or a related position.
  • Experience utilizing Backend tools such as Java or NodeJS.
  • Experience working with Frontend tools including HTML, CSS, JavaScript, TypeScript, jQuery, AJAX, Bootstrap, Angular, or React JS.
  • Experience working with Oracle and MySQL Databases.
  • Experience working with Windows and Linux operating systems.
  • Experience with Continuous Integration utilizing GitHub, Maven, Sonar, Jenkins, and GIT tools.
  • Experience in application architecture using Micro Services, REST and SOAP.
  • Experience working with Spring Boot, Spring MVC, Hibernate, and JDBC frameworks.
  • Health, dental, vision and life insurance plans
  • 401(k) Savings plan - with generous company matching contributions (up to 6%)
  • Voya Retirement Plan - employer paid cash balance retirement plan (4%)
  • Tuition reimbursement up to $5,250/year
  • Paid time off - including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
  • Paid volunteer time - 40 hours per calendar year
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