CVS Health-posted about 1 year ago
$46,988 - $112,200/Yr
Full-time • Mid Level
Hartford, CT
Health and Personal Care Retailers
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The Application Support Analyst at CVS Health is a key member of the Aetna Health Level 2 Support team, responsible for providing exemplary support to members using the Aetna member website and mobile app. This role involves diagnosing and resolving issues reported by members, ensuring a seamless experience while collaborating with various internal teams to address technical challenges. The analyst will utilize critical thinking and analytical skills to identify root causes and communicate effectively with members throughout the resolution process.
