Application Support Analyst - I

Varite • Richmond, VA

74d

About The Position

Manages and controls the processing of programs and peripheral equipment on mainframe and/or distributed computer systems to ensure the highest levels of service and system availability are attained. Establishes production runs, ensuring that appropriate job control language, run documentation and data files are available. Assists in job set-up. Performs problem identification, escalation and resolution. Communicates status of operations to allow for immediate response to service disruptions.

Requirements

• Knowledge and proficiency in Microsoft Tools (WORD, PPT, OUTLOOK, TEAMS, Excel).
• Business Continuity and IT Disaster Recovery (IT) experience.
• Moderate understanding of IT technology (DB, Middleware, Network, WebSphere).
• Project management skills for small to medium size projects.
• Experience in the Agile methodology (JIRA).

Nice To Haves

• Strong interpersonal skills to effectively communicate, coordinate, and disseminate detailed information to support IT DR/resiliency across multiple teams and various levels of management and staff.
• Strong problem solving, analytical, organizational, and critical thinking skills.
• Strong team player, yet can operate independently.
• Strong written communication skills to develop post-test summaries, customer communications, and process documentation.
• AWS Certified Cloud Practitioner.

Responsibilities

• Manage and control the processing of programs and peripheral equipment on mainframe and/or distributed computer systems.
• Establish production runs and ensure appropriate job control language, run documentation, and data files are available.
• Assist in job set-up.
• Perform problem identification, escalation, and resolution.
• Communicate status of operations to allow for immediate response to service disruptions.

What This Job Offers

• Industry: Professional, Scientific, and Technical Services
• Number of Employees: 251-500 employees