Application Specialist (Bilingual: Spanish)

True Care•White Plains, NY

1d•$22 - $23•Onsite

About The Position

The Application Specialist plays a key role in welcoming and preparing new caregivers to join True Care. This position is responsible for managing the front desk at our Westchester office, facilitating orientation classes, and ensuring that all caregivers are properly cleared to work in compliance with federal, state, and agency requirements.

Requirements

High school diploma or equivalent required.
Bilingual (English/Spanish) is required.
1–2 years of experience in onboarding, recruiting, or a similar administrative role (healthcare experience a plus).
Strong interpersonal and communication skills, with the ability to present in front of groups.
Knowledge of I-9 requirements and employment eligibility verification procedures preferred.
Experience processing background checks and managing confidential information.
Proficient in Microsoft Office Suite and comfortable learning HRIS or applicant tracking systems.

Nice To Haves

healthcare experience a plus
Knowledge of I-9 requirements and employment eligibility verification procedures preferred.

Responsibilities

Front Desk Operations
Greet and assist visitors, applicants, and new hires in a professional and friendly manner.
Answer incoming calls and direct them appropriately.
Maintain a clean, organized, and welcoming reception area.
Orientation & Training
Host and facilitate new caregiver orientation classes, ensuring participants understand agency policies, procedures, and expectations.
Distribute and review orientation materials.
Engage and motivate new hires to feel prepared and supported.
Onboarding Compliance
Collect and verify employment eligibility documentation (Form I-9) and maintain accurate records.
Coordinate and process background checks, reference checks, and any other pre-employment screening.
Track and follow up on incomplete onboarding requirements to ensure timely clearance.
Documentation & Data Entry
Maintain accurate onboarding records in HubSpot and paper files.
Ensure all onboarding forms and required documentation are completed, signed, and stored in compliance with company policies and regulatory requirements.
Collaboration
Partner with Compliance, Recruitment, and Scheduling/Coordination teams to ensure a smooth transition from hiring to assignment.
Provide feedback on the onboarding process to improve efficiency and caregiver experience.