Application Security Engineer

Cloudflare • East Portal Distributed Camping Area, CO

63d

About The Position

Cloudflare Professional Services provides advisory and hands-on-keyboard implementation and migration services for enterprise customers. As an Application Security Engineer, you are an individual contributor working in the post-sales landscape, responsible for the technical execution of solutions and guidance to our customers to get the most value possible from their Cloudflare investment. You are an expert in Layer 7 products like: DDoS Protection, WAF, API Gateway, Bot Management, Certificates Manager, Rate Limiting, SSL and Page Shield. This position has working hours Monday to Friday 09:00 a.m. to 06:00 p.m. Occasionally, we support our customers during the weekends for specific changes that need to be done outside of their business hours. Travel is expected around 30%.

Requirements

• 5+ years of experience in a customer facing position as a Customer Engineer, Security Engineer, Implementation Engineer, Onboarding Engineer, Consultant, Technical Support Engineer, Solutions Architect, and/or Systems Engineer
• Layers and protocols of the OSI model, such as TCP/IP, TLS, DNS, HTTP
• Understanding of Internet and Security technologies such as DDoS, Web Application Firewall, Certificates, DNS, CDN, Analytics and Logs
• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills
• Demonstrated experience with security aspects of an internet property, such as DNS, WAFs, Bot Management, Rate Limiting, (M)TLS and certificates
• Performance aspects of an internet property, such as Speed, Latency, Caching, HTTP/3, TLSv1.3
• Working experience with infrastructure as code tools like Terraform
• Strong experience with APIs
• Ability to manage a project, work to deadlines, prioritize between competing demands and manage uncertainty
• Fluency in English; fluency in a second regional European language will be an advantage

Responsibilities

• Plan and deliver timely and organized services for customers, ensure customers see the full value in Cloudflare’s products and advice on product best practices
• Gather business and technical requirements, use cases and any other information required to build, migrate and deliver a solution on behalf of the customer and transition the Cloudflare working environment to the customer
• Produce a Solution Design, HLD, LLD, databuilds, procedures, scripts, test plans, drawings, deployment plan, migration plan, as-builts, and any other artifacts necessary to deliver the solution and transition smoothly into the customer’s technical teams
• Implement changes on behalf of the customer in the Cloudflare environment following the customer’s change management process
• Provide guidance to the customer to configure their CPEs and integration points
• Troubleshoot implementation issues and collaborate with Customer Support, Engineering and other teams to assist technical escalations
• Contribute towards the success of the organization through knowledge sharing activities such as contributing to internal and external documentation, answering technical Q&A, and helping to iterate on best practices
• Support building operational assets like templates, automation scripts, procedures, workflows, etc.

Benefits

• Equal employment opportunity for all people
• Commitment to diversity and inclusiveness
• Reasonable accommodations for qualified individuals with disabilities

What This Job Offers

• Number of Employees: 1,001-5,000 employees