Application Processor

RELI GROUP INC•Woodlawn, MD

6d•$15 - $20•Onsite

About The Position

At RELI Group, our work is grounded in purpose. We partner with government agencies to solve complex challenges, improve public health, strengthen national security, and make government services more effective and efficient. Our team of over 500 professionals brings deep expertise and a shared commitment to delivering meaningful outcomes. Behind every solution is a group of experts who care deeply about impact—whether we’re supporting data-driven decisions, modernizing systems or safeguarding critical programs. The Application Processor plays a key role in managing incoming documentation by sorting, screening, scanning, and processing applications with accuracy and efficiency. This role requires a detail-oriented individual capable of handling high-volume mail and imaging equipment, resolving errors, and ensuring accurate data capture and document management in accordance with established procedures and standards.

Requirements

Ability to work onsite 5 days a week in Windsor Mill, MD
High school diploma or GED required.
Strong verbal and written communication skills.
Professional demeanor in all interactions, both internal and external.
Ability to quickly and accurately screen and assess incoming mail.
Proficiency in reviewing scanned documents and performing data entry from images.
Experience operating high-volume scanning equipment and related imaging software.
Excellent time management skills with the ability to meet deadlines and adapt to changing priorities.
Self-motivated with the ability to work independently and collaboratively as part of a team.

Responsibilities

Mail Handling & Document Intake
Receive, sort, open, and count incoming mail and application materials.
Track mail receipts and establish the standard Date of Receipt for each submission.
Use high-volume mail equipment to manage incoming correspondence efficiently.
Open mail to assess content and determine routing based on document type and content.
Screen incoming applications for completeness based on required field data; return incomplete or invalid applications to the sender with an explanatory letter.
Document Scanning & Archiving
Sort and prepare application materials and correspondence for scanning.
Operate high-volume scanning and imaging equipment to digitize documents.
Perform document indexing and data entry from scanned images.
Archive scanned documentation in appropriate systems; retrieve original hard copies as needed.
Error Resolution & Communication
Review and resolve application errors by verifying data and ensuring completeness.
Contact external providers via phone or email for clarification on application details.
Draft written correspondence requesting additional information as needed.
Track and follow through on error-prone applications until resolution is achieved.
Respond to incoming inquiries related to the error resolution process.