Application, Infrastructure & Service Management

State Street • Quincy, MA

10d • Hybrid

About The Position

Application, Infrastructure & Service Management (State Street Bank and Trust Company; Quincy, MA): A senior Robotic Process Automation role that will work with other Robotic Process Automation team members through the phases of use-case data exploration and prototyping to the design, implementation, deployment and support of the use-case. Will be responsible for the following: Provide Production and Platform Support for the following: Blue Prism and UiPath automations, Camunda orchestration workflows, and Alteryx analytics workflows; VDI/Server Management, maintain Digital Worker and address the vulnerability; Release Management ownership for DEV, INT, UAT and PROD environments for BAU/DEV projects; Automation Enhancements and Reusable Utility Development; Demonstrate Business Process Management and Robotic Process Management aptitude; Competence in financial services industry business processes and best practices, specifically State Street’s strategic vision and current state bottlenecks; Develop top quality automation solution spanning technologies such as RPA, MQ messaging, etc.; Ability to articulate business issues/concerns with people from a variety of technical, solution, industry, and cultural backgrounds; Ability to identify risks and raise for discussion as appropriate both internally and with the customer; Write code and perform code reviews using Unix Shell scripts, Oracle SQL and Autosys; Assist the client in deploying zero touch systems which can make appropriate internal changes without manual intervention and will help the client ease into such systems. Will help the client enhance the existing development SKILLS Page 3 of 3 process to have self-healing applications. Support and plan for business continuity and disaster recovery for production applications. Responsible for ensuring that the client’s performance, security, user experience, reliability, availability, and all other functional and non-functional requirements are met. Lead teams of support associates both on and off-shore to deliver quality solutions on-time. Drive the command center and global support teams for Major Incident resolution and recovery processes to reduce MTTR. Own Release Management processes for development, integration, user acceptance testing, and production environments for business as usual/development projects based on the following technologies: Blue Prism 7.1, Blue Prism 6.6, UiPath, and Alteryx; and Provide technical ownership of the following DevOps activities: Enhancements, Utility Development and Process optimization. Hybrid remote telecommuting permitted pursuant to Company policy.

Requirements

• Bachelor’s degree or its equivalent in Computer Engineering, Computer Science or related technical field; plus 5 years of experience in IT managed services.
• Total experience above must include 3 years of experience in RPA DEV and Support.
• Proven expertise in Blue Prism and UiPath RPA tools, Camunda and Alteryx
• Demonstrated Blue Prism developer and ITIL V4 Foundation Certification
• Demonstrated experience in GITHUB, JIRA, RTC, SNOW, Cloud
• Proven excellent knowledge of programing languages (C# and Python) and scripting languages
• Demonstrated solid knowledge of MSSQL and Oracle
• Demonstrated experience in supporting derivative domain applications
• Proven hands-on experience with alert and monitoring tools like Dynatrace, Splunk, Geneos
• Exposure to IAM products like CA PAM, CyberArk

Responsibilities

• Provide Production and Platform Support for the following: Blue Prism and UiPath automations, Camunda orchestration workflows, and Alteryx analytics workflows
• VDI/Server Management, maintain Digital Worker and address the vulnerability
• Release Management ownership for DEV, INT, UAT and PROD environments for BAU/DEV projects
• Automation Enhancements and Reusable Utility Development
• Develop top quality automation solution spanning technologies such as RPA, MQ messaging, etc.
• Write code and perform code reviews using Unix Shell scripts, Oracle SQL and Autosys
• Support and plan for business continuity and disaster recovery for production applications
• Lead teams of support associates both on and off-shore to deliver quality solutions on-time
• Drive the command center and global support teams for Major Incident resolution and recovery processes to reduce MTTR
• Own Release Management processes for development, integration, user acceptance testing, and production environments for business as usual/development projects based on the following technologies: Blue Prism 7.1, Blue Prism 6.6, UiPath, and Alteryx
• Provide technical ownership of the following DevOps activities: Enhancements, Utility Development and Process optimization

Benefits

• Employees are eligible to participate in State Street’s comprehensive benefits program, which includes: our retirement savings plan (401K) with company match; insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages; paid-time off including vacation, sick leave, short term disability, and family care responsibilities; access to our Employee Assistance Program; incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans); and, eligibility for certain tax advantaged savings plans.
• For a full overview, visit https://hrportal.ehr.com/statestreet/Home.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level