Application Engineering Specialist

Vertiv Holdings • Delaware, OH

69d

About The Position

The Application Engineering Specialist works closely with product management, system engineering, and technical sales teams to understand customer needs and design, implement, and demonstrate solutions that solve specific business challenges. The role combines technical expertise with strong communication skills to deliver tailored solutions that meet both the technical and business requirements of clients.

Requirements

• Bachelor's Degree in Engineering
• 4+ years in a technical, client-facing role such as application engineer, systems engineer, solutions architect, or technical consultant.
• Strong understanding of industry-specific technology or product, cloud computing, networking, databases, and enterprise software solutions.
• Ability to understand complex customer requirements and deliver scalable, secure, and efficient solutions.
• Excellent verbal and written communication skills with the ability to present and explain technical concepts to non-technical stakeholders.
• Ability to engage with clients to understand their business and technical needs and deliver solutions that add value.
• Ability to work closely with sales, engineering, and support teams to ensure the successful delivery of solutions.
• Comfortable working in fast-paced environments and adapting to rapidly evolving technologies and client needs.
• High focus on customer needs
• Open minded
• Experience in quoting/proposing/ managing projects
• Organized, self-motivated and proactive
• Able to combine long term and short-term goals by setting priorities with high level directions
• Organizational skills and familiar with a decentralized environment but at the same time able to work in a team
• Ability to interact with all levels within the organization from entry level to executive

Nice To Haves

• The Fly, Integrity and Trust, Working in Teams, Communicate Effectively, Work/Life Balance.

Responsibilities

• Take full responsibility for the Configure-Price-Quote (CPQ) process, including implementation, management, and optimization.
• Collaborate with the Product management team to understand client requirements, business objectives, and technical specifications.
• Conduct product demonstrations, presentations, and proof-of-concept (POC) to showcase the product or solution's capabilities.
• Identify and address technical concerns or objections from potential clients.
• Work with clients to design tailored solutions that meet their unique business and technical needs.
• Recommend appropriate products, configurations, and integrations based on the client's current infrastructure and future needs.
• Ensure solutions are scalable, secure, and optimized for the client's environment.
• Assist with the post-sales implementation to ensure the solution is effectively deployed and meets client expectations.
• Offer training to clients on how to use the solution and provide ongoing technical support when needed.
• Gather client feedback and identify opportunities for upselling or additional support services.
• Work with product management, development, and customer support teams to escalate issues and enhance product offerings.
• Document customer use cases, requirements, and product configurations for internal reference and product development.
• Continuously improve technical skills and knowledge of new products, services, and industry trends.
• Participate in certifications, workshops, and other training programs to stay current in the field.

Benefits

• Equal Opportunity Employer
• Promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Electrical Equipment, Appliance, and Component Manufacturing
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees