About the position
Saratech is seeking highly skilled and motivated Engineering Students to join our dynamic team as Application Engineering Co-ops. This is a full-time position located in Mason, OH. The ideal candidate will have experience with engineering software such as CAD, CAM, CAE, and/or PLM, have an interest in presales and post-sales support and training, be personable and a natural helper with a customer service minded philosophy, thrive in a fast-paced and learning-intensive environment, get a rush from solving challenging problems that other people cannot, and deliver solutions graciously over the phone or in person. Comfortable working autonomously, the candidate wants to see the team succeed and gets satisfaction from knowing that he or she played a critical role.
Responsibilities
- Complete online and in class training
- Provide technical expertise and support for engineering software (CAD, CAM, CAE, and/or PLM), including troubleshooting and resolving issues dealing with network and software/hardware performance issues
- Perform pre/post sales customer support including software demonstrations
- Implement, configure, and customize CAD software to meet business requirements
- Work closely with clients to analyze their current processes, identify areas for improvement, and integrate solutions effectively
- Develop user training materials and conduct training sessions to enhance the adoption of tools
- Develop a foundational knowledge of the standards and regulatory requirements which affect the design and manufacture of products
- Contribute to future software releases by prioritizing known product defects and communicate customer feedback to Siemens' product development teams
- Collaborate with cross-functional teams to ensure the successful deployment of template and preferences strategies
- Keep up to date with the latest industry trends, technologies, and best practices
- Contribute to the continuous enhancement of our offerings based on customer feedback
- Gain further knowledge of CAD/CAM/CAE/PLM solutions and market needs
Requirements
- Students in pursuit of a bachelor's or master's degree in engineering
- A desire to work in the product lifecycle management field focusing on Siemens' software
- Strong understanding of engineering processes and product development cycles
- Learning engineering tools like CAD, CAM, CAE, PLM
- Learning programming or scripting languages
- Exceptional problem-solving abilities and analytical skills
- Excellent communication and interpersonal skills to effectively interact with clients and team members
- Project management experience is a plus
- US Citizen for ITAR related work
Nice-to-haves
- Project management experience is a plus
Benefits
- Paid Holidays: All full-time employees will receive 8 paid holidays per year. Full-time non-exempt employees receive an extra floater holiday per year.
- Paid Sick time: All full-time and part-time employees will receive 40 sick hours per year or minimum sick time required by the state.
