Application Engineer

Rhino Tool HouseNew Berlin, WI
62d

About The Position

We are seeking a dynamic and technically skilled Application Engineer to support and grow our advanced engineering solutions. In this role, you will work closely with Sales Engineers to identify, demonstrate, and implement cutting-edge technologies across a variety of industries. This is a hands-on position requiring strong technical acumen, problem-solving skills, and a customer-first mindset. This role will be worked throughout the Midwest Region.

Requirements

  • Strong technical acumen and problem-solving skills.
  • Experience with automation systems including PLCs, HMIs, Servo Drives, Vision Inspection Systems, Industrial Robots, and AR Devices.
  • Strong communication skills and the ability to translate complex systems into customer-friendly language.
  • A team player with a passion for innovation, continuous learning, and customer success.

Nice To Haves

  • Experience with Cordless DC Tools, Augmented Reality (AR), Spatial Positioning Systems, Collaborative Robotics, Manufacturing Execution Systems (MES), Automated Guided Vehicles (AGVs), and Autonomous Mobile Robots (AMRs).

Responsibilities

  • Serve as the subject matter expert for Cordless DC tools, providing in-depth technical knowledge and support.
  • Collaborate with Sales Engineers to respond to customer inquiries and provide timely, effective solutions.
  • Deliver exceptional customer service, assisting clients with technical issues and ensuring satisfaction throughout the solution lifecycle.
  • Build and maintain strong relationships with internal teams and vendor partners to drive project success.
  • Lead the on-site implementation of advanced solutions at customer facilities.
  • Conduct technical training for Sales Engineers and clients on new technologies and system integrations.
  • Support proposal and sales efforts by assisting with solution scoping, hardware/software costing, and training plans.
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