Application Engineer

AFL Telecommunications • Duncan, SC

70d

About The Position

AFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 with a single fiber optic cable and today, we manufacture thousands of products, generate an excess of $2B in revenue, and employ approximately 11,000 associates worldwide. At AFL, we recognize that our employees are our greatest asset. We hire and train each individual, investing in them to ensure success in their careers. With a commitment to professional development and growth, let us connect you to your next career opportunity. We are seeking an Applications Engineer to join our Connectivity team in Duncan, SC. After gaining knowledge of our environment, there is the opportunity for this position to work under our Hybrid schedule working both in the office and remotely.

Requirements

• BS Degree in Engineering or related field.
• 3+ years of experience in fiber optic systems design and technology skills preferred.
• Experience or knowledge fiber optics field support.
• Willingness to travel approximately 30% of the time.
• Ability to develop in-depth product knowledge and understanding of the product application of all AFL products.
• Self-motivated and able to work independently or on a team.
• Demonstrated ability to establish strong customer relationships.
• Self-starter with integrity and confidence who strives to achieve even the most challenging environments with limited supervision.
• Team player with well-developed interpersonal skills who is comfortable in a cross-functional, multi-cultural environment.
• Strong presentations and technical writing skills.
• Strong analytical capabilities.
• Good organization and time management skills.

Responsibilities

• Drive integration of product solutions for Hyperscale, Enterprise and Service Provider Markets.
• Support development of new technologies with R&D and Product Management Teams.
• Become a Subject Matter Expert (SME) on assigned product groups.
• Provides Technical support to Sales Team (direct sales staff and AFL agents).
• Provides Technical support for Customer Service group.
• Provides Technical Training for customers and sales personnel.
• Provide On-site installation support and contractor supervision.
• Develop and write application notes and practices of 'system solutions'.
• Investigate new customer technology direction and provide feedback to product groups.
• Manage support for beta test and field trials of AFL products.
• Identify potential new product opportunities based on customer application needs.
• Provides input on product development to Product Line Manager and Design Engineering to ensure form, fit and function of new products from the customer perspective.
• Promote AFL industry leadership by publishing trade articles.

Benefits

• Flexible time off policy.
• A hybrid office schedule for qualifying employees.
• 401K Company match (up to 4% - dollar for dollar).
• Professional development, training, and tuition reimbursement programs.
• Excellent medical, dental, vision, and life insurance policy options.
• Opportunities for career advance with an industry leading company!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree