Application Engineer

Rittal LLC • Schaumburg, IL

1d • $130,000 - $165,000 • Remote

About The Position

As an Application Engineer, you will drive customer success by delivering end-to-end solution implementations and providing strategic mentorship to ensure clients maximize their Eplan investment. In this project-based role, you will serve as a vital technical partner to the sales organization throughout the customer journey, positioning Eplan as the premier industry solution. Internally, you will champion continuous improvement by mentoring peers and translating customer insights into actionable enhancements for the team.

Requirements

• 5+ years of experience with Eplan, including completion of past customer engagements, OR
• 10–20 years of relevant industry experience or direct ECAD experience, with at least 2+ years of successful onboarding in multiple Eplan products.
• Bachelor’s degree in Electrical Engineering or equivalent engineering discipline.
• 3+ using CAE tools for electrical panel or substation design.
• IT and application skills, including network solutions, Windows Server, Windows OS, and Microsoft Office solutions.
• Good oral and written communication skills in English.
• Strong communication, networking and interpersonal skills.
• Strong business acumen with ability to influence at the various levels of the organization.
• Strong team worker with interfaces to regional sales and vertical market management.

Nice To Haves

• Experience with system integration, manufacturing, and/or electrical utilities preferred.

Responsibilities

• Develop and deliver customer and prospect solution implementations at commercial and industrial sites.
• Serve as the “trusted advisor” for consulting and training engagements, acting as a product and industry expert.
• Provide strategic and tactical advice to address customer and prospect issues with the Eplan platform.
• Present at trade shows and local markets to increase brand awareness and highlight Eplan’s capabilities.
• Recommend improvements to Eplan products based on customer feedback and market trends.
• Mentor Application Engineers and Consultants to elevate overall team knowledge and performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees