Application Engineer - GS Industrial

Ace Controls•Gastonia, NC

84d

About The Position

Stabilus is a global leader in the production of gas springs and dampers on five continents. Our products can be used in a wide variety of industries, such as the automotive and office chair manufacturing industries, furniture technology, solar industry, medical technology, and many other industrial applications. Job Summary: This Application Engineering position is in our Industrial Division which is housed at our U.S. Corporate Headquarters in Gastonia, NC. The Application Engineer 1 plays a pivotal role in ensuring the correct application and integration of Stabilus gas spring and damper products into customer designs. This role ensures that technical solutions align with customer needs, internal engineering standards, and production capabilities. The engineer will work closely with customers and internal teams; including sales, engineering, launch, and production, to provide technical guidance, documentation, and process improvements that enhance overall customer solutions as well as sales and launch-related operational efficiency.

Requirements

Bachelor’s degree in Mechanical Engineer or related technical field.
Strong foundational knowledge of engineering principles, with an eagerness to learn industry-specific applications.
Proficiency in general simulation and design software.
Strong analytical skills with a problem-solving mindset.
Ability to interpret engineering drawings and technical specifications.
Strong customer service and relationship management skills.
Ability to work both independently and in a team environment.
Software Skills: Proficiency in 2D and 3D CAD, Microsoft 365 Office, and SAP; experience with CRM tools such as SAP C4C.
Interpersonal Skills: Strong ability to communicate and problem-solve effectively with all facets of the company and external customers.
Supervisory Skills: None required at this level.
Contact with Others: Direct communication with customers, sales teams, engineering, and production teams to facilitate project execution and technical support.
Resourcefulness and Initiative: Requires creativity and problem-solving ability to develop solutions and improve processes; relies on experience and judgment to plan and accomplish goals.

Nice To Haves

1-3 years of related experience preferred but not required.
Prior experience in product design, customer supporting technical role or prototype development is a plus.
Demonstrated problem-solving skills and ability to work collaboratively within a technical team.

Responsibilities

Utilize simulation software to size and apply Stabilus standard gas spring products in customer applications.
Design custom gas spring solutions using internal calculation software, ensuring alignment with Stabilus design standards and best engineering practices.
Provide technical drawings and specifications for prototype development and ensure customer acceptance of designed solutions.
Confirm the feasibility of manufacturing during the initial design phase, and upon customer design acceptance, initiate the introduction to full-scale production.
Manage tasks or assist with broader project segments under the guidance of senior engineers.
Review customer prints and ensure compatibility with Stabilus products, noting and communicating any required deviations.
Coordinate with the prototype shop to facilitate sample production and customer approval processes.
Offer technical guidance to peers and support sales teams with technical insights.
Identify opportunities for internal process improvements and contribute to centralized technical documentation.
Participate in team knowledge-sharing initiatives and cross-functional collaboration efforts.
Serve as a technical contact for customer inquiries, providing product recommendations and troubleshooting support.
Communicate directly with customers, distributors, and sales representatives via phone, email, and occasional site visits.
Assist in preparing and delivering technical training sessions for internal teams and external partners as needed.
Monitor industry and competitor advancements, reporting any relevant developments to the company.
Provide support for trade shows, pilot production start-ups, quality troubleshooting, and customer visits to enhance technical engagement.
Participate in testing and validation efforts to ensure products meet application requirements.