Application Engineer

Guardian Mortgage Company • Sugar Land, TX

292d • Remote

About The Position

Sunflower Bank, N.A. is looking for a highly motivated individual to fill the position of a full-time Application Engineer. The Application Engineer is responsible for providing Level II and Level III application support on banking related software and devices. This position researches and responds to user requests and questions, and remediates complex issues within our application systems.

Requirements

• Bachelor's Degree in a related field.
• Minimum of five years of experience providing application support, specializing in COTS applications to include all common office productivity tools.
• Operational knowledge of condition monitoring and associate applications.
• Demonstrated project management abilities.
• Minimum of five years of experience installing and maintaining applications running on Windows Server.
• Experience using Privileged Access Management and Data Loss Prevention solutions preferred.

Responsibilities

• Provide technical support and troubleshoot banking application issues.
• Install and maintain Windows-based banking applications.
• Monitor performance to ensure system reliability.
• Collaborate with business analysts to fix bugs.
• Assist in deploying and configuring applications.
• Document support processes and maintain records.
• Conduct user training on application features.
• Stay updated on application updates and industry trends.
• Develop and maintain systems per SBNA security standards and GLBA compliance.

Benefits

• 401(k) Plan with 6% Match
• Health/Dental/Vision Insurance
• Company-paid Life Insurance
• Tuition Reimbursement
• Fitness Reimbursement
• Paid Time Off
• Volunteer Leave
• Paid Holidays
• Plus many more employee perks & incentives!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree