Cb Pacific-posted 8 months ago
Full-time • Entry Level
Remote • Kirkland, WA
Professional, Scientific, and Technical Services

As an Application Engineer, you will play a crucial role in the support, development, testing, and implementation of cutting-edge software/hardware applications. This position offers the opportunity to work on challenging projects and collaborate with engineers and the business development team. Contribute to the overall success of our customer software/hardware support initiatives.

  • Support of customer software/hardware applications, ensuring adherence to support practices documented in Salesforce and principal support systems.
  • Collaborate with cross-functional teams to gather and analyze requirements, translating them into functional and technical specifications.
  • Implement robust and scalable solutions to meet customer solutions and solve project objectives.
  • Provide technical leadership and guidance to CB customer base.
  • Conduct customer support reviews and share industry best practices.
  • Collaborate with Sales leaders to identify and address issues promptly.
  • Stay updated on industry trends, emerging technologies, and best practices in software engineering.
  • Contribute to the continuous improvement of development processes, tools, and methodologies.
  • Create and maintain comprehensive documentation for software applications, including technical specifications, user manuals, and deployment procedures.
  • Bachelor's in Software Engineering, or a related field.
  • Proven experience in software/hardware application support, with expertise in relevant technologies, languages, frameworks.
  • Solid understanding of GE/Emerson system platforms and experience in designing, planning, and deploying highly available and performant system architectures.
  • Experience in installing, configuring, validating, and tuning GE/Emerson products.
  • Skills in developing high-quality data visualizations using tools such as GE Operations, IFIX and Cimplicity.
  • Skills in developing and supporting PLC programming software.
  • Experience in tailoring GE systems for specific use cases, including condition-based maintenance, process optimization, process visualization, alarming and notification, and reporting.
  • Familiarity with Emerson PLC and DCS-based control systems, smart meters, building management systems, and/or energy management systems as data sources.
  • Strong analytical and troubleshooting skills, with a methodical approach to solving complex problems.
  • Strong understanding of software architecture, design patterns, and best practices.
  • Experience with the Microsoft family of products.
  • Excellent problem-solving and analytical skills.
  • Effective communication skills and the ability to work collaboratively in a team environment.
  • Demonstrated leadership experience and the ability to mentor junior team members.
  • Medical, Dental and Vision insurance (among other plans)
  • Competitive 401(k) matching program
  • Career growth opportunities
  • Employee referral program
  • Paid time off and holidays
  • Parental leave
  • FCG University learning and training platform offering over 80k courses
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