Imi-posted 9 months ago
$75,000 - $85,000/Yr
Full-time • Entry Level
University Park, IL
Professional, Scientific, and Technical Services

The purpose of the Application Engineer position is to work as a team member to provide the highest level of product and application related technical support for our customers and internal sales teams. We offer an Engineering Advantage to our customers by improving designs for manufacturing, profitability, performance, quality, and customer requirements on existing and new products. This role will provide high level technical support on existing products to our customers and internal sales teams within the company as well as provide competitor product crossovers to drive customer satisfaction and contribute to sales growth.

  • Provide the highest quality level of technical product and application support to all sales channels and other internal customers in a timely manner.
  • Answer technical questions about our own products.
  • Size and select our products to meet customer specifications and application requirements.
  • Understand competitor products and identify weaknesses and advantages.
  • Demonstrate strong knowledge around pneumatic system connectivity and machine communication protocols.
  • Size, select, and specify electro-mechanical systems, including both mechanics and controls (motors).
  • Utilize and understand various product configurator and sizing tools.
  • Read and understand product drawings, ISO schematics, P&ID's, pneumatic and electrical system circuits.
  • Develop strong working relationships with IMI personnel and customers.
  • Verify product specifications across multiple different global manufacturing sites.
  • Assist Distributors, End Customers, and Sales Teams as required.
  • Identify improvement ideas within the product and application technical support processes.
  • Manipulate CAD files as needed.
  • Perform other duties as assigned.
  • Bachelors of Science in Mechanical Engineering Degree.
  • Requires competent engineering and technical judgment.
  • Fluid Power Pneumatic certification within first 12 months through company.
  • Proficient with MS Office Suite (Word, Excel, PowerPoint & Outlook).
  • Working knowledge of Customer Relationship Management (CRM) systems.
  • Multiple health plans to choose from: HMO, PPO, and High Deductible Health Plans with a low-cost share.
  • Full suite of voluntary benefits including pet insurance, critical illness insurance, concierge services, legal insurance, commuter benefits, and home & auto insurance.
  • Employer contribution for Health Savings Account, and in many cases free virtual telemedicine and teletherapy.
  • Best-in-class 401K plan with zero vesting and up to 6% contribution matching.
  • Mental Health and wellness programs to support you and your family.
  • Short & long-term disability as well as basic life insurance at 2x your basic salary at no cost to the employee.
  • Free financial advisors, webinars, and classes through Charles Schwab.
  • Annual Employee Stock Purchase Plan with option to purchase IMI shares at a reduced employee only price.
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