Application Engineer Senior

Greenheck Group•Schofield, WI

6d•$102,553 - $126,683

About The Position

Ready to join a global leader in air movement and ventilation? At Greenheck Group, joining our team means more than just starting a job, it’s joining an award-winning culture prioritizing your growth and development. Our unwavering commitment in supporting our team members both personally and professionally has earned us national recognition time and time again. As an innovative, environmentally responsible manufacturer of commercial HVAC systems, Greenheck Group designs and manufactures industry-leading air movement and ventilation solutions through our family of trusted brands. Our products are found in commercial, institutional, and industrial facilities worldwide, from schools and hospitals to factories and stadiums. Since 1947, we’ve proudly invested in our people and our communities, fostering innovation, leadership, and opportunity at every level. We are more than products, we are a team of inspired people doing extraordinary things. As the Application Engineer Senior, you will provide technical support for complex issues, providing expert solutions and potentially handling high-impact customer escalations. Actively participates in shaping product strategy through contributions to business unit leadership and industry standards committees. High autonomy; operates independently with minimal oversight, especially when handling complex issues or leading significant projects. Trusted to make decisions on advanced technical matters and process improvements. Leads cross-functional initiatives and training, with significant influence on company direction and competitive positioning.

Requirements

6-9 years of relevant work experience in engineering required.
2 Year / Associate Degree or equivalent years of job experience required.

Nice To Haves

4 Year / Bachelor Degree preferred.
Previous experience supervising direct reports preferred.

Responsibilities

Provide assistance to product support team on complex technical support via phone and e-mail for both internal and external customers in the areas of selection and application.
Develop and communicate solutions for unique and complex applications including design and special pricing.
May travel to resolve field problems that require diagnostics or area of subject matter expertise.
Participate in industry codes and standard committees to influence industry direction.
Responsible for highlighting and communicating key selling points of our current products for delivery to our sales teams and customers.
Identify opportunities for process improvement and work to implement where applicable.
Continually evaluate our competition to further enhance the company's market place, and use this knowledge to maintain and extend the company's advantage in associated markets.
Develop, organize and present trainings to internal/external customers and trade associations both onsite and offsite.
Take a lead role in offsite events including planning, set-up, and organize customer interactions
Provide input to business unit leadership for strategic planning process.
Participates and lead industry associations.
Will provide mentoring, training, indirect supervision of other team members, or may have direct reports.
Leverage relationships with rep network and sales channel to develop product roadmap.
May manage complex team projects including determining timelines.
Document service calls to record data on product questions and field issues.