Application Engineer - Product Management

Carrier • East Syracuse, NY

1d

About The Position

About Carrier: Carrier, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier. About this role: We are seeking an Application Engineer to join our Syracuse, NY team. You will assist field sales with rapid and accurate responses involving pre-sale support/activity, work with engineering on development efforts, and guide sales strategy. Are you focused, driven, and passionate about innovating and developing products and systems? Are you willing to work in a dynamic work environment, communicate effectively with your partners, and be able to raise issues openly? Come and join the ranks of one of the world's most respected, fast-growing, and creative companies.

Requirements

• Bachelor’s Degree in engineering or technical discipline
• 2 + years of experience working in a technical field
• Strong analytical and problem-solving skills
• Working knowledge of Microsoft Suite
• Excellent written and verbal interpersonal skills
• Have an ability to coordinate across multiple functions, to maintain composure in high-pressure situations, and to make decisions in a fast-paced environment
• Have a combination of excellent technical skills, be a self-starter, with strong business understanding, strong self-direction, and excellent interpersonal/influencing skills to work across the Carrier organization and with customers
• Have a personality defined by positivity, responsibility, integrity, accountability, and respect culminating in a strong work ethic

Nice To Haves

• HVAC industry experience
• Experience with commercial packaged units is also preferred

Responsibilities

• Plans, prioritizes, and manages solutions to all inquiries involving presale support and applications of light commercial unitary equipment.
• Collaboratively coordinate with new development teams to support release of new and upgrade product offerings.
• Prepares and delivers product training and strategy to sales personnel.
• Performs competitive analysis for products of responsibility; communicates product competitive strategies appropriately to the field
• Updates literature and software
• Support pre-sale customer visits to the Carrier factories including meeting with customers and making presentations
• Become an active member in ASHRAE and/or AHRI
• Interprets specifications and discuss with sales personnel, vendors and Carrier engineering staff

Benefits

• Employees are eligible for benefits, including:
• Health Care benefits: Medical, Dental, Vision; wellness incentives
• Retirement benefits
• Time Off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty; military leave; purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Healthcare Spending Account; Dependent Care Spending Account
• Tuition Assistance
• This position may be entitled to short-term cash incentives, subject to plan requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level