Application Engineer I

Fragomen • Ontario, CA

1d • Onsite

About The Position

The Application Engineer I is a member of the Platform Services team. In this role, you’ll help support and deliver applications used across the organization. You will work closely with project managers, vendors, and other technical teams while learning how applications are designed, deployed, and maintained in both on-premises and cloud environments. This position is ideal for a quick learner who is looking to grow their skills with Microsoft 365 technologies, virtualization concepts, and modern application management.

Requirements

• Exposure to application support, IT systems, or related environments; several years of support experience with some proven examples of diving into engineering skillsets.
• Exposure to Microsoft 365 technologies such as SharePoint Online and Power Platform.
• Willingness to learn about cloud migrations and hybrid environments.
• Ability to manage tasks, stay organized, and work in a fast-paced environment with guidance.
• Strong communication skills and comfort working with both technical and non-technical colleagues.
• Good understanding of operating systems, servers, databases, and networking concepts.
• Bachelor’s degree in Computer Science, Information Systems, or related field; or equivalent practical experience.

Responsibilities

• Work with business units to understand how they use existing applications and capture basic requirements.
• Support the deployment of new cloud and SaaS applications within Microsoft 365 and other vendor platforms.
• Assist with configuring single sign-on (SSO) and document setup steps and support procedures.
• Help maintain and update software across datacenter and cloud environments, using tools like Intune or SCCM.
• Coordinate with software vendors to support application needs and resolve issues.
• Participate in discussions about improving performance, scalability, and reliability of applications.
• Contribute to team tasks related to application deployment, desktop/virtual desktop engineering, and mobile device management.
• Create operational and support documentation.
• Troubleshoot application-related issues and work with senior engineers to resolve complex problems.
• Learn and apply basic Active Directory or Entra ID concepts, including Conditional Access policies.

Benefits

• Reasonable accommodations will be provided to enable individuals with disabilities to perform the essential functions of the job.
• Fragomen is committed to promoting diversity, inclusion and equal opportunity for all employees and applicants, regardless of race, ethnicity, heritage, gender, age, religion, disability, sexual orientation, gender identity or intersex status.
• Our #FragomenWorks program provides the ability to be successful at home or in the office, via Hybrid & Remote work arrangements.
• Our Feedback Works process includes three managerial check-ins per year to help you progress in your career.
• Unique learning programs like: Fragomen Academy, Leadership Academy, Practical Management Academy, and Regional Development Conferences.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level