Application Engineer I

Greenheck Group

76d • $74,985 - $92,629

About The Position

As an Application Engineer I you will provide technical application support, quote special product designs and present application training programs for internal and external customers in our industry. This position demonstrates a basic understanding of rep network and sales channels.

Requirements

• 0-2 years of relevant work experience in engineering required.
• 4 Year / bachelor’s degree in engineering required.

Responsibilities

• Provide assistance to product support team on technical support via phone and e-mail for both internal and external salespeople in the areas of product selection and application.
• Develop and communicate solutions for basic product applications under direct supervision.
• Gather information and provide resolution to complex field problems.
• Understand and interpret industry codes and standards to determine product needs and requirements.
• Assist with highlighting and communicating key selling points of our current products for delivery to our sales teams and customers.
• Identify opportunities for process improvement and work to implement where applicable.
• Become familiar with the competitor's products and apply this knowledge to the company's advantage.
• Organize and present trainings to internal and external customers both onsite and offsite.
• May assist with offsite events including planning, set-up, and basic customer interactions.
• Develop awareness of industry related associations and their purpose.
• May provide mentoring, training, indirect supervision of other team members, or may have direct reports.
• Manage basic individual projects in accordance with predetermined completion dates.
• Document service calls to record data on product questions and field issues.

Benefits

• Competitive total compensation.
• Comprehensive benefits package.
• Base salary with the opportunity to earn additional variable compensation based on achieving specific performance metrics.
• Health & Family Support.
• Financial Security.
• Learning & Development.
• Rewards & Recognition.
• Wellbeing & Mental Health.
• Work-Life Balance.
• Fun Perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees