Application Engineer - East Region

Prolec-GE Waukesha,Inc • Goldsboro, NC

95d

About The Position

The Application Engineer drives the sales process, working in conjunction with the Field Service Sales team as the “Go-To” person for selling custom engineered to order type service(s). This role identifies technical issues to assure complete customer satisfaction through all stages of the sales process.

Requirements

• Bachelor’s degree in engineering, Electrical or Mechanical preferred
• 3-5 years of customer facing sales roles
• ERP Experience (SAP, SalesForce, etc.)

Nice To Haves

• 5-10 years of related experience in a customer facing marketing and/or sales role
• Strong knowledge of the electric power industry

Responsibilities

• Lead regional commercial activity and sales support to achieve specific business goals with highest priority placed on Orders Entered to fulfill capacity available and Contribution Margin objectives
• Build and maintain strong relationships with customers to ensure ongoing customer satisfaction
• Work together with Sales, Order Handling & Project Management to ensure improving/ongoing customer satisfaction
• Obtain supporting pricing and cost elements required to fulfill bid requirements
• Maintain active directory of sub suppliers for bid support elements
• Provide product specifications, technical support/troubleshooting, and price quotations in a timely manner to existing customers while proactively seeking and pursuing potential new clients for continued growth
• Attend customer visits at customer locations to discuss business opportunities and/or to review specific project(s)
• Maintain up to date contracts for accounts within assigned territory
• Interface with other departments and stakeholders within Service, Components, Prolec-GE Waukesha, Inc., outside sales representatives regarding day-to-day sales items
• Responsible for developing and preserving pricing in assigned territory
• Compile and report on assigned territory competitive feedback & bid feedback
• Sales follow-up on previously submitted sales quotations and requests from new customer(s)
• Sales follow-up on completed service activities and recommended future actions
• Generate regional analytical reports for staff and to support commercial review meetings

What This Job Offers

• Education Level: Bachelor's degree