Application Engineer, Advance (AE12)
Keysight•Austin, TX
397d•Onsite
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About The Position
The Application Engineer position at Keysight Technologies involves utilizing networking and troubleshooting skills to identify and resolve issues across all layers of the OSI model, specifically L1-L3. The role requires effective collaboration with cross-functional teams to ensure timely problem resolution for both internal stakeholders and customers. The engineer will replicate customer setups in physical or virtual environments to expedite escalations and resolutions, while adhering to best practices in case management and customer communication to meet Service Level Agreements (SLAs).
