Application Engineer 1- Mechanical Biosolids

Huber Technology Inc•Denver, NC

2d•Onsite

About The Position

It is the responsibility of the Application Engineer (AE), Level 1 to accurately target and define product and project design requirements through the review of plans and specifications. The AE, Level 1 will develop designs to meet customer and internal production needs based on application specific requirements. The AE, Level 1 will lead the preparation of budgetary, intermediate, and firm costing estimates for assigned projects, including scope development, equipment sizing, costing validation, and proposal assembly, in accordance with HUBER’s AE SOP framework.. The AE, Level 1 will also provide technical support to the Regional Sales Director (RSD), Group Product Manager (GPM), and HUBER Representatives, including equipment sizing, risk analysis, proposal scope composition, vendor quote review, drawing coordination efforts, and other related tasks.. The AE, Level 1 should have excellent written and verbal communication skills, as conveying information via conference calls is a common requirement. This particular role will be within the Mechanical Biosolids product AE team, where the applicant will be responsible for learning all products within this portfolio, along with ancillary equipment systems from third party vendors, commonly paired with HUBER equipment. The AE, Level 1 is expected to be highly motivated, curious, and have excellent initiative, being willing to learn quickly on their own and from others. The AE, Level 1 will work under the daily supervision of the Engineering Manager and/or designated Tead Leader. He/she will follow established procedures and written instructions to accomplish assigned tasks. He/she will refer more complex issues to senior Application Engineers and/or the Engineering Manager. The AE, Level 1 may be required to manage pilot and demonstration equipment at potential project locations throughout USA and Canada. This includes operating mechincal equipment, collecting samples and demonstrating product function to potential customers. The AE may also be required to work alongside the Pilot Coordinator and internal staff to troubleshoot issues that may arise in the field. The AE, Level 1 will be located in the headquarters office in Denver, NC. This position requires infrequent travel within the USA. Trips to Germany may occur, although will be uncommon. The AE, Level 1 should have the ability to read, understand and interpret technical specifications and documentation. He/she should be results-oriented and be able to execute his/her daily tasks in a reasonable timeframe with accuracy.

Requirements

Bachelor’s degree in engineering or other techncial discipline.
Related work experience in application engineering, inside sales, or other relevant technical support is desired, but not required.
Knowledge of wastewater treatment processes an asset
Excellent written and oral communication skills. This includes thoroughly documenting plan/specification reviews, meeting notes, calls, etc.
Excellent organizational and time management skills.
Ability to naturally understand how to prioritize work, such that all assigned work is completed by the requested date.
Innate ability to be self-motivated and self-directed.
Strong computer skills. Knowledge and proficiency with all MS-Office suite applications. Microsoft Excel will be highly used in this role.
Familiarity with specification and plan review a plus
Ability to work independently as well as in a team oriented environment.
Ability and desire to learn how to operate mechanical equipment.
Familiarity with AI tools is strongly desired, and ability to deploy these tools to accelerate work while ensuring compliance with company AI directives and data security.
High level of integrity and character.
Bias for results and action – getting things done.
Being personally accountable and taking ownership of responsibilities
Desire to succeed in a competitive environment.
Strong customer service focus.
Team builder instilling trust and respect among colleagues.
Positive, can-do attitude.
Ability to build long-term relationships and trust with customers and project stakeholders.
Ability to help drive team enthusiasm.
Willingness to discuss information about products if onsite for pilot related activities

Nice To Haves

Exposure to sales, sales management and/or project management in wastewater treatment industry or related field a plus

Responsibilities

Performs other work-related duties as assigned.
Review project correspondence to extract municipal and/or industrial customer requirements, facility process, material requirements, time requirements, tolerances, quality issues, and cost considerations. Investigate previously completed similar projects.
Review plans, specifications and other customer documentation to develop and prepare cost estimates and a detailed HUBER scope of supply. Provide to senior AE’s, Team Leaders, or Engineering Manager for review and approval before sending it to RSD.
Maintain notes and other documentation of design issues. Maintain design and sales files for each project/customer with complete information and design details for future reference by themselves or other AE’s. Maintain up-to-date correspondence as customers change product specifications.
Coordinate design activities with other HUBER team members including but not limited to project management, CAD design, manufacturing and required departments at HUBER SE with attention to prioritizing design phases to assure maximum time efficiency and coordination with other aspects of the overall development schedule.
Provide recommendations relative to project approach, good design practices, bill of materials, labor requirements, scheduling, delivery estimates and other cost estimate considerations.
Work with HUBER team members to develop a successful concept that meets the Customer’s need.
Submit pricing and proposal documents to senior AE, Team Leader, and/or Engineering Manager for review and approval before sending it to RSD. Once approved, documents will be emailed to the appropriate departments/employees with copies of the pricing/proposal saved and maintained on the company server in the correct folder
Participate in company quality control by engaging in project handover meetings, manufacturing facility floor walks, and technical progress meetings with other departments. These may be overseen by senior application engineers or the Proposal Manager.
Assist in completing data entries into HUBER Customer Relationship Management (CRM) for each bid and proposal as trained.
Project orders are processed by the HUBER Contracts Administrator per the standard SOP including entry into IFS. AE, Level 1 to assist Contract Administrator and provide final technical and pricing review before orders are entered.
Answer customer questions regarding HUBER proposals/quotations and support the RSD and independent representatives as required throughout the sales cycle if RSD is not available.
Provide recommendations and observations relative to design issues for existing products to the supervising AE, or Engineering Manager.
Maintain up-to-date familiarity with industry and product developments. Review industry trade literature, and maintain understanding of product introductions, changes, and service policies.
Be comfortable being trained to operate mechanical equipment and confidently demonstrate the product function to potential customers and engineers.
Make constructive suggestions to improve customer service quality from all employees.