Application Development Support Supervisor

City of Charlotte • Charlotte, NC

9d

About The Position

Responsibilities include analysis, programming, and configuration of end user applications and/or systems software including. Analyes detailed business/functional/technical requirements and specifications for the application. This position supports, configures, and enhances operational technology systems across bus and rail operations, including onboard vehicle systems, rail network infrastructure, real-time communications platforms, and operational video systems, using a range of programming, scripting, integration, and database technologies. The role leads technical maintenance, troubleshooting, system optimization, and lifecycle evolution to ensure high availability and reliability of mission-critical transit systems. It provides technical and supervisory oversight of professional and para-professional staff, ensuring alignment with operational requirements, configuration standards, security practices, and incident-response procedures. The position establishes performance objectives, drives execution toward operational outcomes, and ensures all supported teams adhere to established operational technology policies, change-management processes, and safety-critical practices.

Requirements

• High School diploma or equivalent and 7 years of relevant experience; or 2 Year College degree and 5 years of relevant experience; or Bachelor's degree and 3 years of relevant experience.

Responsibilities

• Analysis, programming, and configuration of end user applications and/or systems software
• Supports, configures, and enhances operational technology systems across bus and rail operations
• Leads technical maintenance, troubleshooting, system optimization, and lifecycle evolution
• Provides technical and supervisory oversight of professional and para-professional staff
• Establishes performance objectives, drives execution toward operational outcomes

Benefits

• The City of Charlotte provides a comprehensive benefits package to eligible employees.
• The City of Charlotte is a drug and alcohol-free workplace.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED