Designs and builds system integrations that allow different platforms to communicate effectively. Creates reports and dashboards that translate data into actionable insights. Troubleshoots software issues as they arise. Oversees the testing and deployment of patches, upgrades, and enhancements, ensuring updates are delivered with minimal disruption to operations. Contributes to disaster recovery and business continuity planning, preparing systems for quick restoration in the event of an outage. Stays up to date with emerging technologies, industry best practices, and cybersecurity risks, ensuring that applications remain both effective and secure. Serves as Project Manager and implements, upgrades, and/or modernizes business applications, systems and platforms. Partners with stakeholders to understand business needs, gathers and documents requirements, and translates them into project scope and deliverables. Develops detailed project plans, oversees system configuration and testing, and coordinates user acceptance testing (UAT) to ensure solutions meet expectations. Trains users, creates documentation, and ensures smooth adoption of new tools. Recommends strategies for cloud migration, SaaS adoption, and platform modernization. Provides technical expertise and assistance to management and users. Evaluates current applications, researches new technologies, and recommends solutions that impact the long-term efficiency and effectiveness of business systems. Provides higher-level support to users, assists with complex troubleshooting and serves as a liaison between business teams, IT staff, and external vendors. May be required to answer calls after hours and/or return to the site to assist with outages, troubleshooting or to provide employee support. Must perform all responsibilities for environment, safety and health as defined in Procedure 1-3100 and adhere to the principles and functions of Integrated Safety Management.
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Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees