Application Developer Sr Principal

General Dynamics Information Technology-posted 3 months ago

$119,000 - $161,000/Yr

Full-time • Senior

5,001-10,000 employees

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Transform technology into opportunity as an Application Developer Sr Principal. Here, you’ll see the bigger picture on mission initiatives and where your program management career can go at GDIT. As an Application Developer Sr Principal, the work you’ll do at GDIT will be impactful to the mission of AmeriCorps, the public service agency of the United States government.

Design, develop, and customize solutions in Microsoft Dynamics 365 to meet customer needs
Create custom forms, views, plugins, and workflows
Facilitate integration of MS Dynamics 365 CRM data with other customer platforms and systems to ensure effective and efficient information flows
Collaborate with internal and external stakeholders to understand design requirements and translate into solutions within MS Dynamics 365
Develop and execute test cases to ensure solutions meet functional requirements and customer objectives before deployment
Provide technical support for existing MS Dynamics 365 deployments and systems
Maintain and support deployments within MS Dynamics 365 throughout their lifecycle
Design and develop custom applications, modules, and features on the ServiceNow platform
Implement and customize ITSM modules (Incident, Problem, Change) and ITOM modules (Discovery, Service Mapping, Event Management)
Implement Discovery patterns, classifiers, and MID Servers to ensure accurate Configuration Item data in the CMDB
Develop integrations with other enterprise systems using web services (REST, SOAP) and other relevant technologies
Work closely with internal and external stakeholders of the ServiceNow platform to gather requirements, provide technical guidance, and deliver solutions
Assist with ServiceNow platform upgrades, provide post-implementation support, and troubleshoot issues as necessary
Ensure solutions adhere to ITIL frameworks and ServiceNow development best practices
Troubleshoot, analyze, and resolve other technical issues as needed
Ensure the integrity and security of applications and customer data
Create and maintain documentation for all technical and functional workflows
May lead and mentor junior staff as needed

Technical Training, Certification(s) or Degree plus 8+ years of related experience
Experience with Microsoft Dynamics 365 and Microsoft Power Platform (Power Apps and Power Automate)
Proficiency in one or more of the following programming languages: C#, JavaScript, HTML, CSS, and/or ASP.NET
Knowledge of SQL and integration of servers with CRM systems
Experience with ServiceNow Development, including ITSM and ITOM modules
Experience with the ServiceNow ITOM Discovery, Service Mapping, and Event Management features
Experience with REST, SOAP, and other integration methods
Experience working in an Agile development environment
Understanding of ITIL principles and how to apply them to deliver business value
Ability to assess requirements, analyze solutions, and translate into technical resolutions
Excellent communication skills for collaborating with internal and external stakeholders
Ability to work independently and as part of a team

Microsoft Certified: Microsoft Dynamics 365 Fundamentals (CRM)
Microsoft Certified: Power Platform Fundamentals
ServiceNow Certified Implementation Specialist – IT Service Management

Comprehensive benefits and wellness packages
401K with company match
Competitive pay and paid time off
Full flex work weeks where possible
Variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
Short and long-term disability benefits
Life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance

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