Application Development: o Analyze programming needs and develop applications that improve efficiency of DIR processes and operations. o Work with users to identify and implement modifications that would make existing applications more effective. o Use testing to successfully troubleshoot and resolve problems as they occur so applications are reliable and provide accurate information. o Work effectively with vendors to develop programming to advance the development of DIR information technology systems. o Create and maintain adequate application documentation for technical users as well as end -users. Database Administration: o Maintain databases to ensure a smooth operating environment on a daily basis. o Maintain adequate security, backup, and restoration strategies for databases. o Analyze malfunctions as soon as they are identified, develop recommendations, and implement solutions. Network: o When needed as backup staff, ensure smooth system and network operations and address problems as they arise. o Serve as a resource on system/network administration to other IT Professionals in DIR and provide training to ensure smooth network operations and prevent system and network errors. Information Security: Ensure compliance with State information security policies. Computer Operations: When needed as backup staff, ensure smooth computer operations and address user/helpdesk needs as they arise. Training: o Develop and provide user training so that it is timed in conjunction with the release of new or updated applications. o Proactively work with supervisors to schedule and provide training for new staff and refresher training for existing staff when needed. o Schedule and provide training requested by users in a timely manner to meet operational needs.
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Education Level
No Education Listed
Number of Employees
11-50 employees