*Application Delivery Lead

Zurich Insurance • Schaumburg, IL

122d • $148,949 • Remote

About The Position

Zurich (Schaumburg, IL) seeks an Application Delivery Lead to contribute to the application, development, maintenance and improvement of business applications. Specific duties include: develop and execute delivery plans to address business needs and gain buy-in from key stakeholders, evaluate impact of changes making adjustments to the delivery plan as required, analyze user needs and implement software solutions by managing internal and external suppliers; manage the service delivery of respective applications according to Service Level Agreements and address gaps with the business; report implementation progress and risk/issues to the business and gain alignment on solution approach; work with IT Architecture on solution design and any infrastructure related issues; ensure compliance with IT application, development and maintenance service management governance standards and policies; monitor solution performance, generating improvement actions where necessary; manage stakeholders, define risks and mitigation plans, ensure operational readiness for projects and releases; oversee adherence of vendor services on projects; ensure compliance with appropriate internal control and regulatory requirements for both internal and external suppliers; and provide assistance and support for audits. Option to work remotely 60% of the time.

Requirements

• Bachelor's degree, or foreign equivalent, in Computer Science, or a closely related field of study.
• 7 years of experience in the job offered, or as a Project Manager, Project Lead, or similar information technology operations position.
• 7 years of information technology experience, specifically with project management for implementing software solutions and delivering projects to improve business workflows and promote operational efficiency.
• Experience using agile tools and methodologies.
• Experience managing IT vendor/service providers.
• Experience working with external systems and services for integrations/data exchange.
• Experience performing quality review checks on project deliverables.
• Experience defining and assessing operational readiness criteria.
• Experience acting as liaison between Business and IT while holding an end-to-end view of the system.
• Experience defining strategy for functional, integration and performance testing.

Responsibilities

• Develop and execute delivery plans to address business needs and gain buy-in from key stakeholders.
• Evaluate impact of changes making adjustments to the delivery plan as required.
• Analyze user needs and implement software solutions by managing internal and external suppliers.
• Manage the service delivery of respective applications according to Service Level Agreements and address gaps with the business.
• Report implementation progress and risk/issues to the business and gain alignment on solution approach.
• Work with IT Architecture on solution design and any infrastructure related issues.
• Ensure compliance with IT application, development and maintenance service management governance standards and policies.
• Monitor solution performance, generating improvement actions where necessary.
• Manage stakeholders, define risks and mitigation plans, ensure operational readiness for projects and releases.
• Oversee adherence of vendor services on projects.
• Ensure compliance with appropriate internal control and regulatory requirements for both internal and external suppliers.
• Provide assistance and support for audits.

Benefits

• Comprehensive employee benefits package for employees and eligible dependents.
• Competitive compensation.
• Short-term incentive bonuses and merit increases.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree