As an Application Customer Support Specialist, you will provide essential enterprise support by resolving customer issues and coordinating escalations. Success in this role requires basic proficiency with Generative AI tools (like Gemini, ChatGPT, and LLMs) to streamline support tasks. You must be able to use clear prompts, verify AI-generated information, and strictly follow all data confidentiality protocols. This position is crucial for maintaining high customer satisfaction and ensuring the effective use of our applications.