Application Control Specialist

Bank of America•Chandler, AZ

2d•Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! This job is responsible for completing and tracking compliance deliverables to ensure applications adhere to policies and standards as well as local laws, rules, and regulations. Key responsibilities include supporting compliance deliverables and infrastructure requests, vendors, development teams, and technology managers to ensure timely completion of compliance activities. Job expectations include partnering with control functions, risk management, and Global Information Security teams to complete compliance deliverables effectively and efficiently. This job is responsible for completing and tracking compliance deliverables to ensure applications adhere to policies and standards as well as local laws, rules, and regulations. Key responsibilities include supporting compliance deliverables and infrastructure requests, vendors, development teams, and technology managers to ensure timely completion of compliance activities. Job expectations include partnering with control functions, risk management, and Global Information Security teams to complete compliance deliverables effectively and efficiently.

Requirements

3+ years of experience in application support, technology risk, compliance, governance, or control-focused roles
Project manager skills with strong Development/engineering background to manage Application governance and RISK/Audit related deliverables.
Experience supporting risk, security, and compliance deliverables for enterprise applications
Working knowledge of: Databases (Oracle, SQL Server)
Working knowledge of: ETL and data technologies (e.g., Informatica, Hadoop)
Working knowledge of: Infrastructure platforms (Linux and Windows)
Familiarity with technology risk management concepts
Proven ability to complete administrative and non-technical compliance tasks accurately and on time
Experience working with multiple stakeholders including development teams, infrastructure teams, risk/compliance partners, and vendors
Strong process-oriented mindset with the ability to track, document, and maintain control evidence
Excellent organizational skills with the ability to manage multiple applications, deliverables, and deadlines simultaneously
Strong written and verbal communication skills for responding to audits, inquiries, and compliance requests

Nice To Haves

Prior experience supporting or managing vendor-hosted or third‑party applications
Familiarity with enterprise systems of record such as AppHQ or similar application inventory/tools
Understanding of applicable policies, standards, and local laws, rules, and regulations (LRRs)

Responsibilities

Completes administrative and non-technical tasks related to risk, security, and other compliance deliverables (e.g., access reviews, assessments, questionnaires, and procedural requirements) on time and per requirements for the application supported
Tracks and supports the technical security and risk activities performed by the development teams (e.g., remediation of non permitted technology or security vulnerabilities, technical recovery planning, and disaster recovery exercises)
Ensure that risk, security, and other compliance deliverables are completed on-time and per requirements for the applications they support
Works with technology infrastructure teams to incorporate infrastructure requirements, including requests for additional storage
Assists with audit exams and risk assessments for applications
Works closely with vendors for vendor applications to ensure they meet bank requirements
Maintains data about the application in AppHQ and other systems of record
Assists with ad hoc inquiries and questions about applications
Responsible for application ownership with regard to audit, governance, and maintenance.
Manages to timelines and has matrix management responsibility.
Builds positive give and take relationships with stakeholders.
This position requires the ability to prioritize, lead work efforts, interact with application leaders, and engage/influence Third Party stakeholders across the company.
This position will also be responsible for responding to audit/regulatory requests, as well as escalating and presenting issues to governance forums as it pertains to Third Party Business Continuity.
In addition to this, the individual is involved preparing the governance documents needed for the new initiatives and enhancements in collaboration with development/test leads, project managers and external vendor partners.
This individual develops and maintains strong relationships across Enterprise Resiliency, Global Procurement, Global Information Security, as well as FLU Third Party oversight programs.