Application Analyst - (Senior, Mid, Associate)

Penn Medicine • Philadelphia, PA

392d

About The Position

The Application Analyst position at Penn Medicine involves enhancing, supporting, and maintaining applications within the UPHS health system. This role is crucial for ensuring the effective use of technology in healthcare, focusing on project management, system upgrades, and user education. The position is available at Senior, Mid, or Associate levels, catering to various experience levels and responsibilities.

Requirements

• Bachelor's Degree (Required)
• At least 2-3 years of related experience (Required)
• Experience in healthcare IT (Preferred)
• Vendor certification (Preferred)
• Demonstrated customer service skills
• Ability to communicate effectively with all levels of staff
• Ability to troubleshoot and solve technically challenging problems
• Strong quantitative and analytical abilities (Preferred)
• Knowledge of healthcare operations and data structures (Preferred)

Nice To Haves

• Demonstrated project management skills (Preferred)
• Ability to assist with basic hardware configurations and database management tools (Preferred)
• Applications experience in either an application support or implementation role (Preferred)

Responsibilities

• Enhance, support, and maintain applications within the UPHS health system.
• Manage application projects through the entire project life cycle while meeting deadlines.
• Coordinate the development of new functionality and implement scheduled vendor releases and system upgrades.
• Provide instruction on technical topics to team members and educate clients on system functionality.
• Define system requirements and develop logical data models using best practices.
• Create and maintain documentation for assigned applications to establish standards.
• Develop and execute comprehensive test plans for application functionality changes.
• Participate in system upgrades and scheduled vendor releases to enhance applications.
• Work independently on complex projects with minimal guidance.
• Deliver customer service to IS clients across system boundaries.

Benefits

• Comprehensive compensation and benefits program
• Prepaid tuition assistance program
• Employee engagement and commitment to mission

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees