About The Position

The Corporate Information Services team at UHS is looking for motivated professionals to join our cutting edge team and implement technology solutions to improve healthcare quality and safety, improve patient care, and engage patients and their families in their healthcare. The Data Analytics Intern demonstrates innovative talent to bring new ideas to the design, support, and implementation of digital health technologies at Universal Health Services (UHS). Works closely with Acute Care and Behavioral Health facility leaders, Marketing, and other team members to help attain business and clinical objectives. Collaborates with internal teams to learn about the healthcare industry, digital products, and influence the user experience; all while improving the patient’s experience at UHS’s acute care and behavioral health facilities.

Requirements

  • Currently pursuing a Bachelor’s degree in Management Information Systems, Business Analytics, Digital Marketing, Healthcare Informatics, Healthcare Administration, or similar degree.
  • Experience writing user stories and requirement documents using analytical skills.
  • Student must be rising into senior year (at minimum, must have 1st semester of junior year completed).
  • Minimum GPA: 3.0
  • Driven, self-motivated attitude exemplifying professionalism, confidence, and business acumen.
  • Strong aptitude for learning software packages and how to apply solutions to business requirements.
  • Passion for understanding and improving business and clinical objectives.
  • Excellent written and oral communication skills.
  • Above average computer skills, including the entire Microsoft Office Suite.
  • Strong problem solving and analytical skills.
  • Organizational skills and attention to detail.

Responsibilities

  • Collaborates with developers, subject matter experts, and test team to establish the technical vision for tradeoffs between usability, performance, and quality needs.
  • Works with department lead and/or product owner to develop user stories and acceptance criteria.
  • Assists in the testing of new product features; designs test cases to monitor system functionality and supports system enhancements.
  • Partners with Product Owner to monitor and evaluate processes and KPI’s in order to improve the customer experience.
  • Documents complex business processes using a combination of diagrams and explanations.
  • Works on other departmental projects as assigned.
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