Application Analyst III

Carilion Clinic • Roanoke, VA

393d • Remote

About The Position

The position involves advanced application system analysis and design, focusing on requirements, specifications, configuration, documentation, testing, and implementation of systems. The role serves as a primary liaison between various groups, clients, and vendors, while also mentoring other staff members. It includes responsibilities for application support, troubleshooting, training, and reporting activities, with an emphasis on maximizing application benefits and managing complex projects independently.

Requirements

• High school diploma or equivalent required.
• Associate's/Bachelor's degree in computer science, information systems, healthcare, business or equivalent experience required.
• Minimum of five years of related experience required.
• Valid Virginia drivers' license required.
• Vendor and/or industry certifications/proficiencies as determined by management.
• Strong organizational, problem-solving, and analytical skills.
• Ability to work independently and in a team setting.
• Effective communication skills (oral, written, and presentation).

Nice To Haves

• Experience in RTLS (Real Time Location Services) and Duress highly desired.

Responsibilities

• Perform advanced application system analysis and design including requirements, specifications, configuration, documentation, testing, and implementation of systems.
• Provide application support, troubleshooting, training, and reporting activities.
• Serve as a primary liaison between TSG groups, clients, and vendors.
• Mentor other staff members in the department.
• Conduct analysis of application design and plan implementations to maximize application benefits.
• Develop and maintain a comprehensive working knowledge of assigned applications and related tools.
• Assist with resolution of complex issues and track issues for updates to senior staff and clients.
• Independently manage assigned projects and meet deadlines.
• Participate in on-call rotations for assigned applications.
• Plan and conduct system requirements definition sessions.
• Coordinate and conduct detailed design sessions based on client business needs and application functionality.
• Lead large projects and assign tasks to supporting Application Analysts and other staff.
• Develop reference materials for training of other staff.
• Adhere to the application change management process.

Benefits

• Flexible work options including onsite, hybrid, or remote work.
• Opportunities for professional development and training.
• Collaborative work environment with a focus on innovation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Hospitals
• Education Level: High school or GED