Application Analyst III

Mohawk Valley Health System•City of Utica, NY

4d•$88,000 - $125,000

About The Position

The Application Analyst III (Senior) will have primary responsibility for the design, build/configuration, testing, validation, documentation and ongoing support of various software applications. Works collaboratively with clinical and business owners to provide IT solutions that meet the needs of the areas involved. Provides mentoring, guidance and training to less experienced analysts.

Requirements

Bachelor's degree in Information Services, a relate field, or equivalent experience.
5 years of experience in IT or an analytical clinical discipline.
Proficient in use of Microsoft Office or similar applications.
Excellent communication (verbal and written), analytical, team, and time management skills.
Ability to exercise tact and good interpersonal skills.
Demonstrated ability to complete projects independently, solve complex problems and resolve conflicts in a timely manner.
Demonstrated understanding of healthcare organizations, ancillary systems, and health system operations.
EPIC Application Certification (required within 6 months).

Nice To Haves

3+ years Healthcare/clinical experience.

Responsibilities

Design, build/configuration, testing, validation, documentation and ongoing support for the Healthcare applications.
Lead in the planning, design, development and testing of new applications and enhancements to existing applications to support initiatives.
Lead, coach, train and/or mentor to a subordinate group.
Investigate, recommend solutions, and implement processes and guidelines intended to reduce issues.
Coordinate increasingly complex individual projects or work streams within the defined scope of the overall project.
Complete tasks based on clearly defined project milestones and support requirements.
Expand or modify system to serve new purposes or improve workflows.
Review and analyze system and performance indicators to locate problems and correct errors. Escalate problems and issues to appropriate staff to ensure timely resolution.
Participate in version upgrades on a scheduled basis to keep applications and users current.
Coordinate projects, schedule, and facilitate meetings to complete assignments.
Maintain records for change requests, stage in approval process, training for change, and live dates. Regularly attends change control committee.
Participate with clinical disciplines to support end user engagement, intentional design, and workflow control
Provide technical and functional analyst support.
Shares knowledge and skills with other IT support staff to promote a collective knowledge base. Seek out learning opportunities from co-workers.
Maintains technical skills in line with current industry standards and certifications. Actively participates in continuing education, seminars/conferences, professional societies/journals and networking with other IT professionals to keep current with new developments and technology.
Is flexible and available to come on-site for on-call duty after hours.
Perform other duties as required.