Application Analyst III, IT, Full-Time, Days, Cloverleaf experience, hybrid, Must reside in California

MarinHealth•San Rafael, CA

13d•$54 - $81•Hybrid

About The Position

Under the general direction of the Manager of Application Services for Information Technology, is responsible for providing the principal business and application support for assigned service groups, departments, and applications for Marin General Hospital (MGH). The individual will provide implementation, support and consulting services, acting in a lead role, as required by customers, according to established practices and standards set in the IT Department. The Application Analyst III serves as a key onsite resource and collaborates closely with end users, management, other IT staff, consultants and vendors to ensure maximal benefits/optimization are obtained from new or installed systems at Marin General Hospital and that realistic expectations are maintained. The Application Analyst III is required to know and understand the user areas and be capable of consulting, educating, and assisting user areas with application utilization and knowledge of assigned applications per user area. Under the general direction of the Manager of Application Services for Information Technology, is responsible for providing the principal business and application support for assigned service groups, departments, and applications for Marin General Hospital (MGH). The individual will provide implementation, support, and consulting services, acting in a lead role, as required by customers, according to established practices and standards set in the IT Department. The Application Analyst III serves as a key onsite resource and collaborates closely with end users, management, other IT staff, consultants, and vendors to ensure maximal benefits/optimization are obtained from new or installed systems at Marin General Hospital and that realistic expectations are maintained. The Application Analyst III is required to know and understand the user areas and be capable of consulting, educating, and assisting user areas with application utilization and knowledge of assigned applications per user area.

Requirements

Bachelor’s degree in business administration, Accounting, Health Services Administration, Computer/Information Science, clinical, or a healthcare-related field preferred. Postgraduate course work and/or certification highly desirable.
Minimum of seven to ten years demonstrated experience in applications analysis, management, implementation, and supporting systems in a hospital setting.
In addition to McKesson experience with modules in their area of expertise, hospital operational experience gained through working within an ancillary or patient care department, either in a systems or operations support capacity, is required.
Application and technology implementation experience highly desirable, including competency in standard IT project development phases.
Calif Drivers Class C (CALC) Required at hire
Demonstrated knowledge of applications in the Marin General Hospital environment, currently primarily McKesson products, current information technology, including hardware, software, operating systems, interfaces, networking and major technology trends.
Experience with structured systems analysis, technical project planning/management, and interdepartmental coordination.
Ability to work independently and lead a team of IT Staff and end users, prioritize tasks and respond appropriately to urgent needs or requests while meeting deadlines and budget limitations in a largely project-oriented work environment.
Demonstrated ability to exercise good judgment and problem solve independently
Must be able to handle multiple projects simultaneously, demonstrating initiative, creativity, resourcefulness and flexibility, including Team Leading and project management duties.
Must have excellent verbal and written communication skills, and experience and commitment to developing training materials, policies and procedures, change control documentation and conducting oral presentations.
Ability to analyze information to form logical and consistent conclusions, and to communicate the logical process to customers and co-workers.
Demonstrated enthusiastic customer service orientation and ability to work tactfully and diplomatically at all times is essential.
Demonstrable experience with software modules such as MS Office Suite, Windows Current Version, and Report Writers such as Crystal.
Demonstrated knowledge of Hospital Operations in the area of expertise or assignment.
Demonstrated ability to perform troubleshooting tasks at a high and complex level.
Demonstrated ability to perform duties in a flexible manner, responding to contingencies as they arise, and coping with a stressful environment.
Provides leadership to the Applications Team, assisting the group manager as needed, and teaching and mentoring to advance the skills of team.
Demonstrated ability to establish and enhance relationships within the work environment, especially with customers.

Nice To Haves

Cloverleaf Level 2 Certified (Preferred)
5 years’ experience working with Cloverleaf in a hospital environment
Cloverleaf system administration experience
Experience with third-party applications such as JAMS (SFTP Application), Putty, FileZilla, WinSCP
Extensive experience using the following in Cloverleaf: Xlates, Tcl procs, Scripts, Command line commands, SQLlite (nice to have)