Application Analyst III - Epic Hospital Billing

Fred Hutchinson Cancer Center • Seattle, WA

452d • $102,420 - $161,865

About The Position

The Application Analyst III - Epic Hospital Billing at Fred Hutchinson Cancer Center is responsible for supporting the applications that facilitate clinic operations. This role encompasses responsibilities from previous analyst levels, including planning support escalations, training, and managing processes like break/fix and systems change management. The analyst will also test and support custom system development, ensuring compliance and effective system configuration.

Requirements

• High School Diploma or equivalent.
• Four years of IT experience, preferably in a healthcare setting.
• One year of experience supervising other employees preferred.
• Ability to rapidly solve IT systems problems that interfere with clinical operations.
• Ability to identify and triage issues appropriately.
• Ability to organize and prioritize concurrent responsibilities and demands.
• Ability to use initiative and sound judgment in carrying out responsibilities.
• Ability to meet timelines for assigned tasks.
• Ability to train others in how to use systems.
• Ability to build relationships while maintaining appropriate boundaries.
• Ability to work in a complex, fast-paced healthcare environment.
• Demonstrated interest in advancing technical capability.
• Customer service skills.

Nice To Haves

• BA/BS in a related field.
• Epic HB Certification.
• 5+ years working in an Epic environment in an HB Analyst capacity.
• Extensive upgrade/go-live experience.
• Experience building HB contracts.
• Charge Router experience.
• Claims analyst experience.

Responsibilities

• Plan tier one technical support processes, including break fix, troubleshooting, and systems change management.
• Plan tier two technical support processes.
• Plan training for staff on system usage.
• Plan systems validation processes to meet regulatory compliance.
• Configure systems as needed for optimal performance.
• Test and support custom system development.

Benefits

• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Paid holidays
• Paid parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED