Application Analyst III - Clinical Applications/Information Solutions (Remote)

Medical University of South Carolina • SC

79d

About The Position

The Application Analyst III, Clinical Applications, reports to the leader of the clinical applications team in support of MUSC’s academic, research and healthcare missions. Under general supervision, the Application Analyst III, Clinical, provides expertise in evaluating and resolving complex technical issues, demonstrates strong analytical and communication skills to maximize the benefit of Information Solutions services. Generates appropriate communication, process and educational plans to identify and remove obstacles to change and mitigating the disruption of change. Serves as the subject matter expert in all areas of application clinical program supporting applications, maintaining system updates, supporting operational end users, etc. Takes a lead role in projects; participates in team and project meetings and provides input on intelligent solutions to improve efficiency. Coaches and transfers knowledge to peers and staff, maintains high professional standards, and exhibits excellent customer service skills while performing assigned tasks.

Requirements

• Bachelor’s degree and five years directly related experience (IS or clinical); or a high school diploma and nine years directly related experience; or a Master’s degree and 3 years directly related experience required.
• Strong interpersonal, project management, analytical and communication skills.
• Application-specific certification(s) preferred.
• EPIC Phoenix certification strongly preferred.

Responsibilities

• Evaluate and resolve complex technical issues.
• Demonstrate strong analytical and communication skills.
• Generate communication, process, and educational plans.
• Identify and remove obstacles to change.
• Serve as the subject matter expert in clinical applications.
• Maintain system updates and support operational end users.
• Lead projects and participate in team meetings.
• Provide input on solutions to improve efficiency.
• Coach and transfer knowledge to peers and staff.
• Exhibit excellent customer service skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees