Application Analyst I

The University of Texas System • Austin, TX

385d • $65,000 - $65,000 • Remote

About The Position

The Application Analyst I position within the Academic Information Systems (AIS) department at the University of Texas at Austin is a fixed-term role focused on configuring and supporting financial aid management systems and related software applications. The analyst will work collaboratively with functional and technical teams to enhance student experience, ensure administrative efficiency, and maintain regulatory compliance. This role offers opportunities for professional growth and flexible working arrangements, including remote work options.

Requirements

• Bachelor's degree or higher.
• One year of professional experience in system configuration, business analysis, information system design, and report design for end user applications.
• Demonstrated ability to develop solution options to meet business requirements.
• Skilled at learning and exploring features of new technology systems.
• Strong interpersonal skills, including the ability to work effectively with executive leadership.
• Experience with quality assurance practices.
• Excellent written and verbal communication skills.
• Attention to detail and self-directed work ethic.
• Excellent problem-solving skills and strong organizational skills.

Nice To Haves

• Experience managing configuration for an end user, third party vendor application.
• Experience configuring and supporting a faculty career management system.
• Experience working in the financial aid domain.
• Experience working at a higher educational institution.
• Experience working within a cloud-based or packaged product to meet user requirements.
• Previous experience working with UT Austin.

Responsibilities

• Develops and maintains expertise in Oracle Student Financial Aid and similar software applications.
• Configures the product in accordance with collaborative decisions made with business units and vendors.
• Performs testing and participates in quality assurance activities to ensure correct configuration settings.
• Identifies, troubleshoots, documents, and fixes errors in configuration.
• Consults with colleagues and vendors to determine root causes and solutions to complex errors.
• Develops reports to serve end user and compliance needs, monitoring data integrity of the system.
• Researches solutions within the product's functionality to meet business requirements and communicates options to stakeholders.
• Shares knowledge of the application with colleagues and serves as a liaison to business units and vendors.
• Submits product enhancement and bug fix requests to the vendor.
• Develops and maintains use cases for effective implementation and testing of the system.
• Creates operational checklists, procedures, and documentation for supporting the career management system.
• Oversees ongoing improvement practices to ensure quality implementation and services.
• Reports status on time and with accuracy, accepting input from senior team members and project managers.
• Provides input and direction to junior application analysts and may lead requirement gathering sessions.
• Monitors product enhancements and communicates capabilities to stakeholders.
• Participates in financial aid and scholarship management communities, sharing best practices.

Benefits

• Competitive health benefits (employee premiums covered at 100%, family premiums at 50%)
• Voluntary vision, dental, life, and disability insurance options
• Generous paid vacation, sick time, and holidays
• Defined benefit retirement plan with 8.25% employer matching funds
• Additional voluntary retirement programs
• Flexible spending account options for medical and childcare expenses
• Robust free training through LinkedIn Learning plus professional conference opportunities
• Tuition assistance
• Expansive employee discount program, including athletics tickets
• Free rides on all UT Shuttle and CapMetro buses with staff ID card

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: Bachelor's degree