Application Analyst - Grand Central

Gundersen Health System • Onalaska, WI

2d • $65,000 • Hybrid

About The Position

We are seeking an experienced Application Analyst – Epic Grand Central to support and optimize our Epic scheduling and patient access solutions. In this role, you will partner with clinical, operational, and technical teams to ensure reliable, efficient scheduling workflows that enhance the patient and caregiver experience. This role is responsible for supporting and optimizing scheduling and patient access workflows, ensuring system reliability, and partnering with stakeholders to deliver scalable, high-quality solutions that support access to care across the organization.

Requirements

• Bachelor's degree or a related field or equivalent years of experience and education
• At least 2-4 years of relevant work experience
• Epic Grand Central certification is required.
• Strong analytical and problem solving experience
• Strong understanding of scheduling, registration, and patient access workflows
• Experience gathering requirements and working directly with operational stakeholders
• Ability to analyze issues, identify solutions, and communicate technical concepts clearly

Responsibilities

• Troubleshoots and resolves basic application issues and provides end user support.
• Collaborate with IT, and clinical teams to ensure optimal system performance and workflow efficiency.
• Monitors applications for issues in connection with maintenance, upgrades and implementations.
• Monitor performance and assist with auditing processes to ensure data integrity
• Participate in projects related to system enhancements, integrations, and new implementations

Benefits

• A highly adaptable and mission-driven organization with a work environment that supports you personally and professionally and a work culture where you are valued and appreciated
• A comprehensive and generous benefits package (Medical, Dental, Life Ins, HSA/FSA) ensuring your comfort and well-being as a valuable team member
• Substantial retirement contribution including a 401k match & annual discretionary base contribution
• Paid Time Off (PTO) combines vacation, sick, and personal days into one balance to allow you the flexibility to use your time off as you need
• Support for your career growth through Professional Development Opportunities, our Tuition Investment Program, and our Career Development Center
• Additional Employee Discounts and Perks
• Other benefits include a Wellness program with incentives, employer-paid life insurance and AD&D, optional short-term and long-term disability coverage, an employee assistance program, identity theft protection, pet insurance, Inspire & Celebrate colleague recognition and rewards program, a discount program, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees