Application Analyst 2

First National Bank Of PennsylvaniaPittsburgh, PA
266dOnsite

About The Position

This position is primarily responsible for providing assistance for analyzing, implementing, modifying and monitoring application performance. The incumbent monitors server applications and performance and participates in discussions on system requirements and objectives based on business needs and performance goals. The incumbent's decisions greatly impact the corporation and the operational effectiveness of the Technology Department.

Requirements

  • Associates degree required.
  • Minimum of 5 years of job-related experience.
  • Excellent customer service skills.
  • Ability to use general office equipment.
  • Ability to work and multi-task in a fast-paced environment.
  • Excellent organizational, analytical and interpersonal skills.
  • Detail-oriented.
  • Skilled and direct experience working with application administration and support components including hardware, software and databases.

Nice To Haves

  • Previous banking and API integration experience.

Responsibilities

  • Provides technical and business support to several defined end user groups.
  • Monitors system health, reviews logs and reports, and escalates issues to vendors.
  • Analyzes, implements, modifies and monitors application performance.
  • Monitors and tunes server applications and performance.
  • Recommends system requirements and objectives based on business needs and performance goals.
  • Identifies, explains and resolves application performance issues.
  • Implements installations and upgrades.
  • Provides technical guidance for business implications of application performance.
  • Assesses and recommends modifications in functions and service to support the evolving needs of the business and growth.
  • Improves reliability and performance of business applications.
  • Troubleshoots system hardware and software, solves complex business problems with hardware, software and databases.
  • Monitors and tunes system to achieve optimum performance and minimize or eliminate downtime.
  • Reviews data to solve capacity, limitations and performance issues.
  • Acts independently on defined project tasks.
  • Develops plans and receives direction from management.
  • Acts as a vendor liaison for assigned applications.
  • Collaborates with vendors to fully leverage the application platform to best advantage.
  • Performs other related duties and projects as assigned.
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