TEKsystems-posted 4 days ago
$32 - $36/Yr
Mid Level
Remote • Baltimore, MD
5,001-10,000 employees

Reporting to the Director of Information Technology, the Applications Administrator will oversee a range of tasks related to software applications, including tech support and troubleshooting. The position will provide support directly to end users, including both internal and external teams. The Application Administrator will brainstorm and collaborate with various stakeholders to play an active role in the selection, configuration, and implementation of application systems. The role also involves developing training materials and documentation.

  • Subject matter expert on custom built and off the shelf applications.
  • Manage and maintain LIRS applications, which include managing the bug-fix process, addition of enhancements or new modules, modifying workflows and configurations administering and maintaining databases, querying and/or analyzing application data.
  • Work with users on feature requests, upgrades, migrations and integrations.
  • Update and maintain both system and user documentation.
  • Provide timely and accurate support for internal and external users.
  • Generate reports and database queries using SQL.
  • Plan, coordinate, test and communicate application changes.
  • Perform deployments of application releases to production.
  • Lead ongoing reviews of business processes and optimization strategies.
  • Coordinate the development and delivery of training on process changes and how to use the software to promote business adoption of system capabilities and features.
  • Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams and flowcharts for developers and testers to follow.
  • SharePoint
  • Sql
  • Application Support
  • Salesforce
  • Bachelor’s Degree or relevant professional experience.
  • Proven experience with database development, maintenance, and data analysis.
  • Proficient with SQL.
  • Proficient with MS Excel and Word.
  • Experience in being a subject matter expert.
  • Experience with any reporting tool.
  • Technical aptitude.
  • SharePoint
  • Salesforce
  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service